Khiem Nguyen-Trong Email & Phone Number

Santa Ana, Ca, Us

Los Angeles Metropolitan Area

• Secure coverage and manage PR campaigns for current and incoming clients• Consolidated internal communication processes• Managed company's web presence update

Los Angeles Metropolitan Area

• Reviewed and edited pitches for media coverage placement • Co-directed PR strategies for crisis management

Irvine, California, United States

Costa Mesa, Ca

Generated sales of AAA membership and insurance policies for auto, home, watercraft, personal umbrella and life insurance Achievements:• Diamond Club - March 2015• Team Agent of the Month - May 2015, August 2018• Earned "Star Agent" status Jan 2018 to 2019• Maintained 100% Accuracy Q4 2017 to Q4 2019, Q2-Q3 2020

Los Angeles, Ca

• Authored articles on various dating, sex and relationship topics• Produced weekly podcast show to encourage listener’s discussion of self-confidence, self-esteem, interpersonal communication and other dating skills

Los Angeles, Ca

• Expanded sales and applications for 403(b) retirement plans and life insurance into new market sectors by visiting unserviced schools in the Los Angeles and Orange Unified School Districts• Partnered with the Parent Center at Crenshaw High School to promote financial literacy

Los Angeles, Ca

• Developed a more interactive and exercise-driven curriculum to maximize clients’ learning ability and streamline overall clients’ experience with company’s programs• Launched a private membership e-learning community site with 100-200 members for on-demand, self-paced, remote mentorship which created a new revenue stream for the company• Produced YouTube videos, podcasts, blogs, teaching aids and facilitated events as needed

Calabasas, Ca

• Expanded sales of investment, tax planning and insurance products and services through natural market outreach and referrals• Marketed and promoted financial services to families through local event booths and networking

West Hills, Ca

Managed all training needs for the company’s consumer lending (B2B) division in the Eastern US region:• Improved B2B division’s brand identity and customer understanding of product offerings by redesigning and consolidating all marketing and training collateral • Spearheaded development of a web portal to allow access to most current training, marketing, product documentation and guidelines material for internal and external customers• Facilitated stronger PayOption ARM sales by creating a fully automated and customizable payment calculator in MS Excel• Earned “Best Speaker” award from the “Presentations That Work” Workshop (Booher Consultants)

Plano, Tx

Underwent 6 months training that covers all aspects of the mortgage industry through active rotations in retail, wholesale and Investors Relations divisions. • Assisted loan officers with setting up Realtor’s Broker Open Houses to generate a new stream of interested buyers• Followed up with qualified buyers to obtain verification of employment, title and appraisal information• Processed and signed off underwriting conditions as a Jr. Underwriter • Locked in rates and priced loans for mortgage brokers• Performed market research on the current and future market conditions affecting Countrywide and its competitors.• Prepared PowerPoint presentation and other assigned projects for management and other Investors Relations’ purpose

Lean Six Sigma With Project Management

This project oriented program includes Lean Six Sigma Black Belt training. Microsoft Project, which is a necessary tool for Project.

B.A., Political Sciences

Activities and Societies: Beta Xi Chi, L.T. Jordan Institute for International Awareness, Aggie Leaders of Tomorrow (ALOT), Vietnamese.