Khim T. Email & Phone Number

Perth, Western Australia, Australia

Perth, Australia

- Coach, mentor and facilitate team in Scrum practice- Facilitate Scrum ceremonies (daily stand up, sprint planning, increment planning, retro)- Remove impediment and blockers from team- Continuously explore opportunities to increase productivity and improve efficiency of the squad; - Work closely with COO (aka Product owner) to groom Product backlog items (PBI)- Gap analysis- Engage data end users queries and understand BI reporting needs

- Extensive interaction with senior business and technical stakeholders, including facilitating project workshops, and running showcase sessions.- Ability to influence, negotiate with and managed stakeholders’ expectations ensure project success.- Able to work fluently between Agile and Waterfall delivery methodologies.- Ability to identify and assess the potential change impact to Line of Business, and delivery of support documentations such as Change Impact Assessment, User Stories and OCM Strategy.- Managed, design and prioritise resource plans and team workload to maximise Change delivery success.- Ability to work within a sticky team in an Agile approach and work closely with the Developers and Testers to ensure project meet objectives.- Knowledgeable in agile delivery toolset such as JIRA and Confluence.

Key skills:- Excellent interpersonal and effective communication skills- Managing a small team of sales consultant in a call centre environment with focus on KPIs- Ability to work as part of a tea,, and autonomously when need be- Experience in coaching and use of coaching tools i.e. GROW model- design and liaising with stakeholders. Effectively manage stakeholders request and scope work accordingly- Provide neccesary support to participants, colleagues and stakeholders by coaching and mentoring- Managing risk effectively by raising Change Request, and engaging relevant stakeholders of action required

Responsible for establishing and maintaining client referral relationships with retail customers via Direct channels;Handles tasks of preparing complete loan application package;Serves as primary contact with parties on individual loans originated from application to closing;Proactively seek sales opportunity via Lead Management task;Provides assistance to customers via telephone and discuss loan programs and pre-qualifying procedures and requirements;Responsible for preparing notices of denied loan, updates borrowers.Conducts training sessions to new Consultants in areas of lending and deposits guidelines;Assess learners gaps and develop adhoc training to facilitate and further support their learning journey Coaching and mentoring to consultants on their sales strategies with impact to increase sales performance

Huntingdale

Year 7 teacher; Class teach - taught all core subjects except electivesClassroom managementDesign and deliver appropriate assessment methods mapped against national curriculum benchmark

Bangkok

Grade 3 E.I.P teacher, Grade 1 - 8 remedial teacher.Instructional trainer to businessmen/women with focus to introduce business acumen to non-English speaking learners;Provide anecdote assessments to support clients to further their Business English skillOffice visitation is attended on request to observe and coach clients and their usage of English in their natural work environment.

Graduate Diploma In Education (Primary Education), Education

Bachelor Of Science - Bs, Environmental Science