Khiry Maynard Email & Phone Number

San Francisco, CA, US

San Francisco Bay Area

• Drove a 75% increase in in-person services by analyzing target zip codes and network providers, building operational processes to expand in-person therapy across strategic markets.
• Achieved a 30% reduction in weekly operational time by leading the EHR transition for 1,500+ providers, unifying systems to align product requirements with customer experience metrics.
• Established a dedicated phone line for strategic partnerships, implementing outreach strategies that achieved a 45% conversion rate of callers to establish care, surpassing historical referral benchmarks.
• Reduced credentialing processes by 50% by identifying efficiency opportunities in manual tasks and implementing a new SaaS tool for the revenue operations team.
• Built and implemented cross-functional dashboards in Google Sheets and Tableau to evaluate performance against desired outcome metrics, effectively communicating strategic insights to executive leadership and driving.

San Francisco Bay Area

• Responsible for managing daily operations in support of growth marketing and strategic outreach with Founders and investors.
• Utilized data insights to communicate the Ideal Customer Profile and implemented a campaign messaging strategy that increased investor engagement by 9% and new subscribers by 16% per campaign.
• Created comprehensive reports to assess and analyze ways to improve customer adoption and retention.

Columbia, South Carolina, United States

• Commanding Officer responsible for core managerial functions to include workforce development, training, and budget management of an 18-instructor team tasked with training up to 220 Civilians transitioning Soldiers.
• Operationalized the integration of an internal work management platform to increase efficiency in managing operations and project throughput, leading to improved internal and external team collaboration and.
• Leveraged qualitative and quantitative data to produce recommendations, share insights, and help improve critical military training structures and processes for senior management.
• Delivered audit results of over 90% in risk and compliance, human resources, and operations management.
• Awarded Honor Company out of six local companies for maintaining an above 90% pass rate of 214 transition Civilians to Soldiers within the first quarter of assignment.
• Provided professional growth development plans for 18 direct reports, resulting in seven promotions to the next higher rank and completion of professional military schools, including the Army premier leadership school.

Schofield Barracks, Hawaii

• Coordinate the integration of higher headquarters directives for a 600-personnel multi-functional organization.
• Drove project lifecycle and led cross-team collaboration with human resources, operations, information technology, and logistic departments to ensure quarterly and annual objectives were aligned with the executive.
• Directed unit collaboration with technical stakeholders and developed strategic road maps to manage the integration of 18 projects across six branches to enhance unit operational capabilities and align long-term.
• Assessed strategic performance analytics for key stakeholders to improve the coordination and integration of limited engineer resources during decentralized military operations.
• Improved the completion time of the daily receipt and analysis of higher headquarters directives by 40% with a 9-person team in a 600-personnel functional organization by improving the prioritization and processes.
• . Revamped onboarding strategy during the COVID-19 pandemic, including revised checklists, welcome packets, and digital system troubleshooting guides, which increased unit comprehensiveness and integration of new.

Fort Bliss, TX

• Responsible for coordination of unit administrative, logistic, and maintenance operations in a decentralized environment.
• Led a team of eight project coordinators to manage reports and workflows and administer resource allocations to ship three vessels of equipment valued at $2.2 B from the U.S. to Kuwait, meeting the target budget and.
• Administered projects for U.S. and Kuwait Military units in a decentralized environment, ensuring resource and timeline management to improve security and expand sustainment operations with a $2 million annual budget.
• Supervised over 104 clerks, mechanics, and technicians to provide maintenance oversight on signal communications, military intelligence, engineering, logistics, and armament assets, in approximately $325,000,000.
• Supervised and administered a $3,000,000 budget to source and procure specialized military parts for Shop Stock Listing, schedules quarterly, semi-annual, and annual services of the 345-vehicle fleet.
• Maintained property valued at over $30 million of a 110-personnel company through administration of equipment maintenance, property accountability, and resourcing requirements in six decentralized military training.