Khizar Malik Email & Phone Number

Authorized Security Level: Level 2 (Secret). Workstream lead for a multi-year, multi-phased project to develop and test an improved, integrated HR and pay cloud-solution for the federal public service, impacting 500,000 employees. 2023/2024 feedback from leadership team, with a combined 20+ years of experience below.Quality, risk management, technical excellence, and other strengths:(1) As a senior, Khizar is one of the strongest leaders we have on the program. He leads from a place of passion for doing what is right, continues to lead the way in quality of his deliverables, and never holds back on going the extra mile. (2) Risk Management - Asks the right questions to raise risks before they become issues, with a positive manner to solve the problem, not just identify it. Continuously searches for, and finds, innovative solutions to get around roadblocks. (3) Strong facilitator – Has an impressive command of a room (virtual or in-person), and has the ability to facilitate a meeting, to pivot as needed, handle input from the client with composure and to reply with a measured and informed response. Khizar has a natural talent for diplomacy which is crucial for facilitating sessions of up to 70-80 client participants from various professional backgrounds. Well-versed in the technical content (ex. product and product lines) and capable of having informed discussions with product and subject matter experts.(4) Collaborates well with leaders & open to feedback – Does not hesitate to engage leaders early to ensure he's aligned to direction and expectations. Extremely receptive to feedback. Can fully grasp underlying contexts behind tough situations, internalize it quickly, and apply solutions immediately. (5) Supports his team - A fantastic leader who rallies the team, ensures everyone is aligned to overall direction, engages our vendor partner and client counterparts well, and helps ensure we are successful in meeting targets and adding value.

Toronto, Ontario, Canada

Human Capital Management (HCM) consultant. Representing both national & global clients in the Energy, Tech, and Government & Public Sector industries. Client-facing in different capacities, while fostering great relationships throughout the client journey. Proven track record in owning & delivering pieces of work. Trusted to manage 1-4 person teams to drive tasks to completion.Skills: Program Management (delivering several projects concurrently); Consulting (enabling companies to improve performance & achieve objectives); Communication (managing perceptions & project expectations).Experience: - Process Re-engineering - Analysis & re-design of future-state processes for optimization across departments in an organization- HR Operating Model - Review, design & execution of a new HR Service delivery model (how HR services are delivered to the business. Ex: tiered model, shared service, COE etc.)- HCM Assessment - Current state assessment of clients' process & technology capabilities- HCM Technology Roadmap - Creating & advising on HR tech strategies & roadmaps focused on client needs, including business case development- Business Development - Addressing proposals, responding to RFP's, prepping & delivering client presentations- Change Management - Preparing clients for organizational change related to HR systems & processes- Testing advisory - Supporting client in User acceptance, System Integration, & Parallel testingFeedback from Project Managers (10+ yrs experience):- Myself & other leaders rely on Khizar for his ability to drive results, identify issues, risks & solutions- Shows leadership skills into organizing, guiding & communicating efficiently when managing internal resources & with the client- Consistently present & asks the right questions to drive us forward. He isn’t afraid to question the path forward if he sees improvement opportunities- I often rely on Khizar to get a pulse on the team & fully trust the candid feedback he provides

Working within the ShopHERE program, which is a federally backed initiative designed to help 3,000 small businesses and artists across Canada sell online, so they can still generate sales despite the COVID-19 pandemic interrupting their business models.Building, maintaining, testing, repairing, and launching website platforms with end-to-end capabilities (product knowledge to point-of-sale), for 12 clients over 4 months. Also utilizing product partnerships with Google, Facebook, Snapchat, Shopify, and eBay to develop and implement digital e-commerce product and user experience improvement strategies for SMBs. Adopted a personable teaching element to my implementation processes, so clients can be empowered to independently make e-commerce decisions that reflect the changing needs of their growing businesses.

In the summer of 2019, I became the first 4-month intern to be hired in WESCO’s Canadian history. Spearheaded the successful launch of the nationwide “Messages on Hold” Campaign for Q3, meant to inform callers about company products and services when they are put on hold by any of the 45+ branches across Canada. Conducted a competitor analysis regarding online marketing and advertising, to help brainstorm how to expand customer-facing promotions. Ideas were internally presented to the National Marketing Team. Built Standard Operating Procedures for 2 quarterly marketing campaigns, systematically designed to improve the Marketing department’s workflow.About: WESCO is a publicly traded FORTUNE 500® company ($17 billion in 2019 annual sales) headquartered in Pittsburgh, Pennsylvania. It is a leading provider of business-to-business distribution, logistics services and supply chain solutions.

Actively seeking out and speaking with customers shopping in the lumber department, evaluating and fulfilling their lumber-related needs, and promoting product features and benefits to increase sales. Trained with using Home Depot's internal computer program "DeckDesign", to create virtual mockups that help customers envision their future deck and/or fence projects, along with the costs associated with them. This position involves operating machinery including: Forklift; Reach Truck; Order Picker; Radial Arm Saw; Panel Saw; Pallet Jack (Certified in all - Exp. June 2020).

Conducted scheduled gym tours for groups of interested customers. Provided break-downs of gym memberships, and processed clients who chose to join. Handled cash and electronic payments for in-store merchandise. Authorized by Managerial Staff to count and deposit end-of-day cash sales.