• Communicating with Clients overseas regularly & submitting daily work reports of entire staff.• Analysing all Projects & Processes running in organisation.• Recruiting, training & mentoring new employees by guiding them to build their expertise on how to use core systems within the company.• Maintaining smooth-running business operations by delegating priorities to staff abilities.• Designing & implementing training to further develop staff based on… Show more • Communicating with Clients overseas regularly & submitting daily work reports of entire staff.• Analysing all Projects & Processes running in organisation.• Recruiting, training & mentoring new employees by guiding them to build their expertise on how to use core systems within the company.• Maintaining smooth-running business operations by delegating priorities to staff abilities.• Designing & implementing training to further develop staff based on business goals.• Investigating issues affecting group operations, prepare reports & help correct problems.• Led annual salary reviews, talent reviews, succession planning and performance management.• Handling company recruitment activities to develop high-achieving workforce. Show less

• Coached / Delegate tasks and set deadlines / Evaluated team progress• Encouraged & motivated team, in order to be an effective leader, spending time on team building and making sure everyone feels like a part of the team• Nurtured team member strengths and identifying areas for improvement• Developed and implemented a timeline to achieve targets.• Provided leadership and direction for employees, supervising activities to drive productivity and… Show more • Coached / Delegate tasks and set deadlines / Evaluated team progress• Encouraged & motivated team, in order to be an effective leader, spending time on team building and making sure everyone feels like a part of the team• Nurtured team member strengths and identifying areas for improvement• Developed and implemented a timeline to achieve targets.• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.• Supported team to overcome new challenges by forecasting knowledge and skills gaps. Show less

• Sales Strategies, Lead Generations & Customer Assistance.• Built positive customer rapport through friendly, professional communication.• Explained benefits and advantages of different product and service offerings to customers.• Responded to customer queries and provided excellent customer service.• Reached out to established clients to follow up after sales and offer new products and services.