An online retail store selling genuine leather handbags and accessories in the UK since 2012.

• An export-oriented family business enterprise with over three decades of expertise in the manufacturing and finishing of leather handbags and accessories.• Primarily involved in the interaction via warm calling and face-to-face meetings with its’ top international clients, such as River Island, Ted Baker, New Look and Urban Outfitters.• The company’s history of all customer interactions was stored in the form of data enabling communication between clients to be more personal and accurate.• Proactively involved in the UK Annual Business Development Project by carrying out extensive research of the potential buyers of leather handbags and further delivering this information to the board of directors.• This position has increased my knowledge about the product and market. It has given me the confidence to communicate and make sales to the buyers at the most competitive price. I received a commission for every successful transaction that has taken place.• Other administrative tasks included database entries, reviewing confidential information of clients, filing, answering customer queries, assisting in promotional projects and making travel bookings.