Co-Founder & Coo
CurrentAs Chief Operating Officer at Remote Optix since 2021, I have managed daily business operations, marketing, and growth. Remote Optix provides innovative reality capture and collaborative documentation solutions for the AEC, CRE, civil engineering and industrial inspection industries.I oversee contractor management, remote pilot onboarding, platform design, front-end development and client success for our clients across North America. Notable companies we've worked with directly: Google, Apple, Meta (formerly Facebook), Amazon, Boston Properties, Presidio Bay Ventures, Catalyze, Rudolph & Sletten, Devcon Construction and others.My responsibilities include: - Coordinating marketing, advertising, promotions to generate new business- Ensuring excellent customer service and retention through customer lifecycle management- Optimizing operational workflows for reality capture services- Complete product management of the Remote Optix browser-based collaboration platform- Analyzing KPIs and financials to inform strategic decisions on growth, hiring, procurement and new offerings- Establishing and enforcing policies, procedures for pilots, contractors, and internal personnel- Representing the company at industry events and seeking new partnership opportunitiesMy goal is to position Remote Optix as an indispensable partner in digital transformation for asset-intensive industries.