Khoa Tran Email & Phone Number

Costa Mesa, California

Irvine, CA

Manage and monitor team members’ efficiency and accuracy through internal 2nd level review process. Provide department training and coaching to all team membersIdentify and monitor operational risks Compile daily reports to be assigned to appropriate team members for processingEstablish goals and develop implementation plans to ensure all Service level.

Irvine, CA

Provided daily operational & technical support to the loan servicing departments, team members and trained as neededMonitored department workload for timeliness, accuracy, and efficient processingProvided input to management regarding staff development, performance and development opportunitiesResolved complicated and escalated issues as neededCompiled.

Tustin, CA

Provided excellent/accommodating customer service and genuine hospitality to all customers.Acquired several skills to be able to manage a store under a fast-paced environment.Ensured that customers receive quality food and service at each and every point of contact.Promoted an exceptional image of the restaurant by displaying impeccable manner and second.

Orange, CA

Received and efficiently processed phone inquiry pharmaceutical requests.Responsible for documenting data entries, obtaining client records, file management of patients, bill reviews, generation of client reports, and general staff support.Input and tracked purchase orders, processed check requests while maintaining documentation of each.