Khoa Phan Email & Phone Number

New York, Ny, Us

•Implement and develop rollout of company-wide mid-year reviews, enhancing performance evaluations and feedback processes for employees at all levels.•Prepare and submit CA Pay Data Reports and EEO-1 Reporting ensuring accuracy and compliance with state requirements.•Revise Company interview and onboarding processes, resulting in improved candidate experience, streamlined hiring practices, and faster integration of new employees into the organization.•Design and execute robust performance review plans and employee management strategies, leading to enhanced employee development, increased productivity, and better alignment with organizational goals.•Manage and advise on employee relations issues, investigations, and resolutions across a bicoastal agency, ensuring consistent adherence to company policies and fostering a positive workplace environment.

Beverly Hills, Ca, Us

•Developed and spearheaded quarterly, three-week virtual company training program "UTA University" in California, New York, Tennessee, and Georgia. •Oversaw and managed a global connector program aimed at enhancing employee engagement and fostering a stronger sense of connectivity to the organization and peers•Coached assistants, managers, and supervisors on effective communication and feedback techniques, improving employee performance and relationships.•Conducted midpoint and exit evaluations and assessments to measure training programs' effectiveness and identify improvement areas.•Collaborated with cross-functional departments to assess training needs and develop customized programs to improve employee experience and retention.

Beverly Hills, Ca, Us

•Developed and executed UTA's three-week learning and training program "UTA University" for the Internship and Agent Training Programs in the Los Angeles, New York, and Nashville Offices•Curated personalized onboarding schedules by working closely with different facets of HR, hiring managers, assistants, and executives for over 60+ new hires per quarter•Coordinated company wide state-mandated Harassment Prevention Training of over 500 employees multiple times a year•Provided advice and support to new employees by answering questions, processing forms, and integrating them into the company through connector programs•Produced a successful onboarding process by implementing new onboarding procedures to increase clarity and efficiency between hiring managers and new hires•Collaborated with company stakeholders to create, update, and share company-wide learning materials on multiple different platforms•Created training materials and teach classes to employees on company norms, expectations, and properly utilizing application systems•Served as a primary liaison between HR and IT to approve requests, create company emails and accounts, and grant access to company files

Beverly Hills, Ca, Us

•Curated personalized training plans for all early-career new hires, ensuring tailored development and successful onboarding.•Coordinated meetings for the Learning & Development Director by administering high volume emails and calls•Updated and edited documents and emails for the L&D team in compliance with retention laws and regulations•Created and tracked spreadsheets for company wide new manager and interview trainings•Partnered with L&D coordinators to aid with referrals, attendance tracking, and IT onboarding tickets for new hires•Scheduled 50+ external one-on-one meetings for board members and partners during UTA's annual review

Beverly Hills, California, Us

• Assessed production and development strategies for efficiently assessing scripts, screenplays, and novels• Created and updated spreadsheets and presentations for monthly updates to upper management• Scheduled and recorded weekly meetings with interns for check-ins and project updates • Researched information on upcoming trends in media, entertainment news, and box office numbers for meetings with the staff

Santa Barbara, Us

• Reviewed and edited sponsor contracts for clerical errors and to ensure company compliance• Produced digital and print materials on Adobe InDesign for sponsor pamphlets, donor guides, and staff manuals•Designed social media campaigns to increase brand awareness, raising over $50,000 in proceeds to fund future projects and philanthropy events

• Planned ​events from conception to completion; arranging stage and program schedules; managing on-site logistics and directing sound/technical services• Prepared weekly air/building operation reports and work schedules for Service Crew and A/V Operations• Curated, review, and coordinate contracts and diagrams in compliance with company and client requests

•Collaborated with leadership team to identify relevant questions and determine best methods of collection•Coordinated meetings with faculty professor, community representatives, district workers, and research members weekly • Implemented ways to make local community more sustainable and Eco friendly • Planned, modify and execute research techniques, procedures and tests• Summarized search results by preparing written reports, graphs, fact sheets and tables

Santa Barbara, Ca, Us

•Created social media content such as blogs, calendars, promotional materials, and advertisements for clients on Facebook, Instagram, Linkedin, and Twitter• Developed marketing strategies for 7+ companies through competitive research, platform determination, messaging and audience identification leading to $100k+ in sales• Assisted Supervisor with social media analytics reports, media/trade show list, and editing press releases

Santa Barbara, Ca, Us

•Managed content, developed media plans, and updated social media for clients, including Facebook, Instagram, and Twitter, with a focus on increasing awareness and engagement.• Assisted Public Relations Manager with editing press releases, detailed monthly reports, press releases producing media lists to pitch products to potential buyers •Strategized and implement new techniques to increase engagement, followers, and influence•Contributed ideas to concept development, strategic planning, and business operations

• Advised students, parents, and the general public regarding the financial aid application process, awarding aid, and aid disbursement• Educated students of their rights and the mechanisms of appealing various financial aid decisions• Conducted financial aid workshops and presentations for student groups, campus organizations and prospective students and parents.

Santa Barbara, California, Us

• Organized academic-related events including business attire, resume, and cover letter workshops• Coordinated and catered a senior graduation event for over 70 UCSB students • Conducted study tables giving members a safe environment to learn and improvegrade point average•Direct big & little program with over 200+ individuals to increase club interest and community

Us

• Conducted one-on-one tutoring sessions as well as group sessions for students ranging from K-12 grade• Designed and implemented developmentally appropriate curriculum for students with a wide range of ASD as well as with learning challenges• Created and resourceful in adapting instructional strategies to meet unique student needs. Design positive approaches and proactive interventions advancing learner engagement; academic achievement; cognitive development; and social, behavioral and communication improvements• Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate

Bachelor'S Degree, Sociology

Certification, Human Resources Management

High School Diploma, Graduate