Systems Performance Tuning and Optimizations (horizontal scalability)Performance Testing and BenchmarkingSoftware design, architecture, prototyping, and implementationsDomain Driven DesignTechnical Presentations and Training

Micoservice design and implementation.Credit Union software development and 3rd party integrations.Develop and maintain custom Episys/Symitar code (PowerOn, SymXchange, HTML/JS/CSS interactive On Demand RGs).Code debugging, troubleshooting, and root cause analysis.API development and testing (REST, SOAP, SymXchange).Azure cloud development: Containerized applications using docker & Kubernetes.Support medium to large corporate initiatives.Technical scoping and systems architecture modeling/prototyping.Cross functional teams and nearshore collaboration.Other: JIRA system administration, Git/Bitbucket, Postman API testing, C# back-end APIs, MVC, Azure cloud development, SymXchange, Visual Studio, SQL data analysis, PowerBi, Visio, UML, Scrum/Agile Development Principles.

Launched two new Business Banking lending products.Launched mobile deposit capture capabilities for Business Accounts.Launched new Marketing Automation tool.A laison between business stakeholders, subject matter experts, and technical development teams (core, web, data warehouse).Utilize core and database technologies to analyze, and discover opportunities to enhance existing business processes and systems.Technical scoping.Develop proof of concept designs and perform future state simulations.Collaborate with all levels of staff (including Sr. Management) to define business needs and system requirements.Gather business and technical requirements for complex projects that have substantial effect on member service and financial impact.SCRUM/AGILE development environment.

Support and maintain digital banking systems: Website, Bill Pay, Online Banking, and Mobile Banking.Utilize core and vendor systems to research, design, and implement new digital banking features. Implement feature enhancements and upgrades.Android / iOS financial management software support. Mobile Deposit and Bill Pay support.Documentation of system processes and procedures.QA testing: Test script development and execution.

Perform Risk Analysis based on COSO Risk Management Integrated Framework.Conduct Risk and Control Assessments for the ERM Program Office.

Scoping, design, implementation, and post implementation support for wide range of in-house and 3rd party banking software. Design and administer end-user training. Test script development and execution. Field Mapping and data migrations between various systems: SQL, Excel, Access, Symitar, 3rd PartiesSQL database data mining and ad-hoc analysis.SQL troubleshooting (error logs, stored procedures, ETL, after hours DB support).OLAP Cubes and Pivot tables.Data management, mining, auditing and reporting.Macro Programming (VBA) and data analysis.Author technical workflows and procedures. Collaborate with Senior Management Team to define business, financial, and operational requirements to ensure seamless software implementation and integration into existing IT frameworks. Enterprise support for a variety of in-house and hosted SQL databases and reporting tools: Sales Tracking & Incentives, Mystery Shopper Network, Collections & Recovery, Quality Loan Review, Real Estate Loan Servicing, and Business Lending.

Redesign and implementation of new in-house Sales Tracking & Incentive Payout solution; Resulted in Project Achievement AwardCollaborate with Senior Management to plan, design, and execute organizational initiatives such as: new member growth, consumer loan production, and real estate production.Sales Reporting Administration.Sales Tracking Database product owner, administration and management.Sales auditing, tracking, and sales fraud investigations.Mystery Shopping program administration.

Frontline branch operations and member support.