Khoi Wilson Email & Phone Number

Tampa, Florida, United States

The primary focus of the Marketing Services Coordinator centers around the profitability and performance of TECO Partners natural gas retention, added load, and new customer programs for Peoples Gas.Duties and Responsibilities:-Review all program documents for accuracy, ensure all guidelines are followed, and enter documents into the TECO Partners Sales, Commission, and Revenue tracking system.-Provides follow-up and potential conflict resolution on customer rebates and invoices.-Establish incremental billing accounts for services provided in the natural gas Customer Inquiry System (CIS).-Ensure Energy Conservation Rebate requests and audits follow established guidelines before forwarding them to the natural gas processing team member.-Serves as point of contact for residential service providers (dealers), program managers, and customers. Meets regularly with program managers and dealers and acts as a liaison between customers and service providers.-Participate in the preparation and presentation of monthly financial and operational reports.-Research, develop, manage, and prepare presentation related to special projects / marketing programs.

Odessa, Fl

-Directly assist customers daily, responding to inquiries and problems regarding insurance and prescriptions. -Perform clerical tasks, such as filing, answering phones, and operating cash register, and maintaining prescription records. -Provide friendly customer service that helps retain customers despite fierce competition in the industry. -Prepares medication through mixing, counting and weighing, as prescribed and verified.

-Performed back office operations of management/financial reports necessary to optimize branch performance.-Assisted in the development of branch marketing plan using market research to achieve budget/financial objectives.-Assisted with product life cycle to ensure proper inventory stocking and sales targets. -Responsible for ensuring all sales transaction were accounted for in the branch computer system.-Performed customer service to clients relating to complaints and questions on their accounts.

Tampa/St. Petersburg, Florida Area

During the summer of 2016 I:• Directed and organized daily functions to keep the group engaged in different recreational activities.• Identified and responded to camper behavioral issues, and reported to camp leadership.• Provided leadership to campers in all areas and acted as a role model in all areas of camp activities.

Tallahassee, Florida Area

• Organized, implemented, and supervised a comprehensive Intramural sports program• Recruited, supervised, evaluated, and certified time worked by all intramural employees.• Responsible for program promotion, scheduling of team and individual sports, and organization of special events.• Coordinated all efforts related to field maintenance and preparations. • Assisted with operation facilities, evaluated and request facility needs.• Researched and created alternative funding proposals. • Analyzed the operation of the facility from a Facilities management perspective.

Tampa/St. Petersburg, Florida Area

During the Summer of 2016 I:• Prepared for promotions by rearranging and reorganizing the back stock of merchandise.• Successfully processed financial transactions to help reach daily goals.• Organized and prioritized the workload of the shift efficiently.• Pleasantly greeted and assisted customers to aid in the maximization of profit for the company.