Kholoud Elsayed Email & Phone Number

Cairo, Egypt

Reports To: Head of MarketingSummary:The Community Coordinator is responsible for supporting the Community Manager in building and maintaining a positive and engaged community around the company's products and services. This includes moderating social media channels, responding to customer inquiries, and creating and executing community engagement programs.Essential Duties and Responsibilities:1- Moderate social media channels to ensure that all content is compliant with company policies and guidelines.2- Respond to customer inquiries in a timely and professional manner.3- Identify and resolve customer issues.4- Create and execute community engagement programs, such as contests, giveaways, and webinars.5- Track and analyze community engagement metrics to measure the success of community management efforts.6- Assist the Community Manager with other tasks as needed.

Cairo, Egypt

My role is responsible for providing administrative support to the Sales team in the processing of corporate sales requests. This includes verifying and handling corporate sales requests, coordinating with internal departments, and tracking sales progress.Essential Duties and Responsibilities:1- Verify and handle corporate sales requests, such as adding new requests, modifying existing requests, and canceling requests.2- Coordinate with internal departments, such as the finance team, the frontline support team, and the corporate team, to ensure the smooth processing of corporate sales requests.3- Track sales progress and report to the Sales Manager on a weekly basis.4- Other duties as assigned by the Sales Manager.

Giza, Al Jizah, Egypt

My role is responsible for providing administrative support to the Sales team. This includes managing sales data, generating reports, and assisting with sales projects.Essential Duties and Responsibilities:1- Handing End to End sales operation.2- Validating the sales requests and proceed on the customers’ orders.3- Align on sales teams the needed documents.4- Responsible for the sales reports.

Giza, Al Jizah, Egypt

My role is responsible for providing customer support to customers of Orange's financial services. This includes answering customer questions, resolving customer issues, and providing customer education.Essential Duties and Responsibilities:1- Answer customer questions about Orange's financial services, such as mobile phone plans, internet packages, and insurance policies.2- Resolve customer issues with Orange's financial services, such as billing errors and technical problems.3- Provide customer education on how to use Orange's financial services.4- Stay up-to-date on Orange's financial services offerings.5- Meet or exceed call handling and service quality metrics.6- Investigate carefully and analyze the customers billing7- Adjust the customers balances on Great plains8- Responsible for updating the customer’s discounts & the financial adjustment for the special projects.9- Notify for any bugs on the financial system to the require teams.

Giza, Al Jizah, Egypt

My role is responsible for providing technical support to customers of an ISP. This includes troubleshooting technical issues, providing customer education, and resolving customer complaints.Essential Duties and Responsibilities:1- Troubleshoot technical issues with customers' internet, phone, and TV services.2- Provide customer education on how to use ISP services.3- Resolve customer complaints about ISP services.4- Document customer interactions and resolutions.5- Stay up-to-date on ISP products and services.6- Meet or exceed call handling and service quality metrics.

Giza, Al Jizah, Egypt

My role is responsible for handling activation requests for new and existing customers. This includes verifying customer information, processing orders, and resolving any issues that may arise.Essential Duties and Responsibilities:1- Handle activation requests for new and existing customers.2- Verify customer information, such as name, address, and contact details.3- Process orders for new services, such as mobile phone plans and internet packages.4- Resolve any issues that may arise during the activation process.5- Provide customer support to customers who have questions or problems with their accounts.6- Meet or exceed call handling and service quality metrics.

Cairo, Egypt

The Admin Assistant is responsible for providing administrative support to the clinic staff and patients. This includes answering phones, scheduling appointments, handling paperwork, and maintaining patient records.Essential Duties and Responsibilities:1- Answer phones and greet patients in a professional and friendly manner.2- Schedule appointments and keep track of patient schedules.3- Handle patient paperwork, such as insurance forms and medical records.4- Maintain patient records and ensure that they are up-to-date.5- Order supplies and materials for the clinic.6- File and organize paperwork.7- Perform other administrative tasks as assigned.

Cairo, Cairo, Egypt

Reports To: Head of MarketingSummary:The Community Manager is responsible for building and maintaining a positive and engaged community around the company's products and services. This includes moderating social media channels, responding to customer inquiries, and generating sales leads.Essential Duties and Responsibilities:1- Moderate social media channels to ensure that all content is compliant with company policies and guidelines.2- Respond to customer inquiries in a timely and professional manner.3- Identify and resolve customer issues.4- Generate sales leads by engaging with potential customers on social media.5- Work with the marketing team to develop and implement community engagement strategies.6- Track and analyze community engagement metrics to measure the success of community management efforts.

Cairo, Egypt

Reports To: CEOSummary:My role is responsible for the overall administrative operations of the company.This includes managing the office staff, overseeing financial matters, and ensuring that the office runs smoothly and efficiently.Essential Duties and Responsibilities:1- Manage the office staff, including hiring, training, and evaluating performance.2- Ensure that the office is well-organized and efficient.3- Handle customer service inquiries and complaints.4- Coordinate with other departments to ensure smooth operations.5- Stay up-to-date on industry trends and best practices.

Graphics Design Diploma

1- Photoshop CC 2- Illustrator CC 3- InDesign CC

Bachelor'S Degree, Mass Communication/Media Studies

Tv Introducing & Announcer Skills. Public Relations And Advertising At .