"Always looking for what's good, always looking for uniqueness.Studied Flight attendance science at Sphinx Academy. Excellent in customer handling and satisfaction. Working for many years in the field under different roles as a Customer Service Agent/Real estate marketer and many. Managing staff is a passion with high managing skills in office and data worked many times as secretary. Searching always for new opportunities and challenges to face and overcome! So if you have any, Let's rock together.e-mail: Kholoud.M.AbdElwahab@gmail.com
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Educational ConsultantOk Tamam Group Jun 2024 - Sep 2024Provided comprehensive student support services at Ok Tamam, a leading overseas education consultancy.Responded to student inquiries, assisted with application processes, and offered guidance on academic and careerpathways -
Office ManagerMediamarquee Communications Feb 2022 - May 2024القاهرة مصرOversee daily office operations, including administrative tasks, facilities management, and IT support, Manage andcoordinate various projects, ensuring timely completion and adherence to budgets, Provide comprehensivesupport to the management team and staff. Build and maintain strong relationships with clients and vendors,Managing office budgets and ensuring cost-effective operations. -
Office ManagerFormationsports Feb 2022 - May 2024مصرOversee daily office operations, including administrative tasks, facilities management, and IT support, Manage andcoordinate various projects, ensuring timely completion and adherence to budgets, Provide comprehensivesupport to the management team and staff. Build and maintain strong relationships with clients and vendors,Managing office budgets and ensuring cost-effective operations. -
Business Administration ManagerMakeup Artist Mira Ghanem Aug 2021 - Feb 2022مصرAs the Business Manager for a renowned makeup artist, I have been instrumental in driving business growth andfostering strong client relationships. My responsibilities include developing and implementing marketingstrategies, managing client inquiries, coordinating appointments, and overseeing financial operations. With a keeneye for detail Managing the budget, tracking payments, and preparing financial reports
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Vodafone Call Center AgentBdo Esnad May 2021 - Aug 2021Masr El-Gdeda, CairoWorked as an Outsourced Call Center Agent at Vodafone account 888, handling inbound calls and providingtechnical support to customers. Demonstrated strong problem-solving skills by troubleshooting network issues andoffering appropriate solutions. Actively contributed to team goals by achieving set KPIs and adhering to qualitystandards. -
Real Estate AdvisorExcellent For Financial And Real-Estate Consultation Nov 2020 - May 2021القاهرة قسم أول مدينة نصر مصرManaging Customer Data and Calls: Successfully managed a large database of customer information, ensuringdata accuracy and accessibility. Provided exceptional customer service by promptly responding to inquiries viaphone and email, and effectively coordinating customer calls to facilitate a seamless sales process.Handled customer inquiries: Provided timely and accurate responses to customer inquiries regarding propertylistings, market trends, and the sales process
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Customer Service AgentCreme May 2020 - Aug 2020الفيوم مصرAs a Managing Customer Services, I have a proven track record of delivering exceptional customer experiences. Ihave successfully managed and motivated high-performing teams, implemented innovative customer servicesolutions, and analyzed customer data to drive continuous improvement. My expertise in CRM software, coupledwith my strong communication and problem-solving skills, enables me to build lasting relationships with customersand exceed their expectations.
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Call Center RepresentativeArafa Ekhwan Hypermarket Feb 2020 - Aug 2020El Faiyum, Al Fayyum, EgyptProvided exceptional customer service via phone, addressing inquiries and resolving issues promptly. Deliveredefficient and accurate support to customers, enhancing overall satisfaction.
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Content Writer And AdsNobel Training Academy Aug 2019 - Nov 2019الفيوم مصرSocial media marketing employee for studying at the academy and promoting private classes for teachers of allsecondary specializations
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Sales RepresentativeElkhlegea For Tourism And Real Estate Investment Mar 2019 - Aug 2019El Faiyum, Al Fayyum, EgyptTimeshare seller for chalets Responsible for marketing and selling partial ownership in a tourist chalet for a specificperiod each year. Strong communication and high persuasion, as I have to convince clients to acquire this partialownership instead of buying a whole chalet.
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Real-Estate MarketerAmman Integrated Service Mar 2018 - Mar 2019El Faiyum, Al Fayyum, EgyptManaging the company's social media accounts, promoting services, negotiating with clients and managing thereal estate department.
Kholoud Mohsen Education Details
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California Intrnational CollegeAirline Flight Attendant
Frequently Asked Questions about Kholoud Mohsen
What is Kholoud Mohsen's role at the current company?
Kholoud Mohsen's current role is Customer Service.
What schools did Kholoud Mohsen attend?
Kholoud Mohsen attended California Intrnational College.
Not the Kholoud Mohsen you were looking for?
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Kholoud Mohsen
Freelance Graphic Designer (Motion Graphics, Logo Design, Social Media Design, Branding)Cairo, Egypt -
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