Drowning Prevention Auckland provides education, research, and advocacy to prevent drowning across Aotearoa.

Development of Customer Strategy and alignment of business priorities and budgets to deliver the best customer (and business) outcome.

In my role as Chief Marketing Officer at Star Group, I spearheaded the creation of a five-year vision and portfolio segmentation post-merger, focusing on loyalty programs, brand development, and venue refurbishments. By launching a successful Loyalty program and implementing an Automation strategy, I significantly boosted customer engagement and reduced operational costs, leading to increased revenue and brand visibility.

I am responsible for building a leading Futures practice within Australia and New Zealand's largest insurer IAG. As part of the Firemark Collective - Futures, Labs and Ventures, my diverse team creates the lens of foresight, analysis, insights, research and expertise to better navigate an uncertain future of risk.

• Created the New Zealand CX function within the French-led public transport company. • An SLT role is responsible for Customer Service, Insights, Data, and Internal Communications.

My global portfolio within Customer Experience guides the business on the critical moments of customers within the airport and lounge environment. My team brings the Brand promise to life and my role focusses on the technology and insights that would guide our future Airport experiences.I am responsible for the food specification in Air NZ's lounges, the service standards across airports, and the $100m+ budget to design and build new Air NZ lounges around the world.

Responsible for the strategic development of the customer facing inflight product and experience roadmap and vision.Food standards, crew standards, product design and value creation.

I create strategies and propositions to help Vodafone's Business customers effectively harness the digital world through Unified Communications, Cloud, Big Data and The Internet of Things (M2M).

Lead the development and implementation of industry strategies across New Zealand. Create new partnerships and products using customer and market insights.

Develop omni-channel customer experience strategies to increase customer retention.Ownership of lifecycle, CRM and loyalty plans for Vodafone's SME customer segment.

http://www.projectjonah.org.nz/

Johnston/Holtmeier (J/H) is a professional services company; we are experts in go-to-market strategy.Our objective is to drive sustainable growth for our customers while serving as an Innovation Department.We differentiate your business.We love it, and we are good it.

Marketing Manager for global IT Consulting and Professional Services company.

Worked with the Content Markets group to bring Level 3's CDN network to market.

Marketing Manager for luxury apparel/goods company in Denver.