• Organizing internal IT development function: design, development, roll-out and maintenance of highly loaded business applications.• Value-added services development & planning, managing 3PP vendors. • Implementing DevOps best practices and development process improvement initiatives. • Developing Cloud migration strategy.• Key achievements: successful migration of 26+M from all business segments to new BSS ecosystem with replacement of 29 legacy IT systems (charging, billing, Case Management, Order Management, Provisioning, CRM, etc), transformation outstaffing sourcing model to outsourcing, DPI, SpamShield & VoLTE commercial launch, SMS/MMS, IVR & Ringbacktone platforms swap, API layer platform launch.

• Organizing IT infrastructure function: design, roll-out and maintenance of Hosting platforms, Networks, Unified Telecommunications, Contact Center, Server & Storage Infrastructure as well as managed printing services and Service Desk.• Managing a team of ~130 full-time employees, coaching junior & middle management, budget planning and execution, developing Strategy & Infrastructure Technology Roadmap, implementing of ITSM best practices and IT Asset Management.• Leading DevOps & Infrastructure technology guidance and evangelism, outsourcing strategy development, etc.• Key achievements: reached annual multi-million cost-saving by transferring Ukrsotsbank IT infrastructure support from an outsourcing contract with IBM to in-house support team; managed merger of centralized IT Infrastructure and 300 branches of Ukrsotsbank with Alfa-Bank IT infrastructure without hiring extra staff; consolidated 3 datacenters of Alfa-Bank & Ukrsotsbank (more than 1000 servers and 200 business applications) into 1 large TIER III datacenter in one weekend without service level downgrade.

• Led system administration function accountable for the design, engineering and maintenance of the Unix, Linux, Windows Servers, Storage, SAN and Hypervisor platforms (hardware and software).• Managed team of 15 subordinates, united three groups of different technology executors into one single Infrastructure Operations. • Implemented, transparent & efficient IT infrastructure budget forecasting & planning process based on IT Asset Management framework. As a result, annual budget approval process became smooth and two times less time-consuming. • Redesigned and successfully implemented Incident Management, Problem Management, Change Management and Request Fulfilment based on ITIL best practices and introduced a new ITSM platform – HP Service Manager (18 month project with a team of ~20 people).• Simplified infrastructure-provisioning process by creating Infrastructure as a Service catalogue – a simple, easy and quick way for internal customers to purchase infrastructure for their projects. • Moved infrastructure from outdated site to new TIER III datacenter, migrated core banking system on new server and storage platform which dramatically increased business-critical applications availability and introduced disaster tolerance into BCP. • Created 3Y Infrastructure Technology Roadmap and completed hardware technology refresh.

Projects Manager, responsible for infrastructure projects for Capitals Markets IT product groups globally.Role involves:• Managing large migrations, designing and implementing application transformations, disaster recovery solutions, new application infrastructure deployments and server consolidation initiatives including virtualisation, technology refreshes and decommissions;• Matrix management of application development teams, infrastructure subject matter experts (offshore and onshore) and 3rd party vendors across multiple time zones to deliver effectual solutions;• Engaging senior stakeholders across IT and front office business to build effective relationships and help progress any deployment issues and deliver solutions;

Environment Manager for non-production environments, managing ITIL v3 Service Transition (Deployment, Change, Configuration Release) and Infrastructure within the bank's End-of-Day Price Stability, Control and Quality Programme.Responsibilities:• Large scale deployments planning and coordination;• Matrix management of application development, support and testing teams, deployment and operation engineers;• Applications deployment and configuration;• Communication throughout the organizational hierarchy including business, IT management, testers and developers;• Knowledge management, reporting and new staff training.• WebLogic configuration and tuning• Unix environment configuration, shell scripts development for automation of routine tasks.

Support Analyst, responsible for end-user support for a list of Deutsche Bank EDMS (Electronic Document Management System) applications. Role involved:• Production Level 1 & 2 support for EDMS which included applications based on Documentum, Java, Weblogic with Oracle as Database and Sun Solaris Operating System;• Problem Management, root cause analysis, and Knowledge Database management;• Design of Disaster Recovery test plans and BCP tests implementation;• Coordination with onsite teams, development teams, Support Manager and other team members during normal operation, Shift changes and handover;• Assurance that all process and rules of Bank related to compliance, Risk and Security are followed.

Senior Duty Engineer, responsible for end-user support team management.Role involved:• 24x7 end-user support team management;• Implementation of ITIL-based Service Management processes;• SLA metrics development, performance control and weekly reporting;• Hiring and training of personnel;• Problem management and continual support improvement.TechnologiesUnix (Linux, FreeBSD)NetworksDatabases (MySQL)