Mykhailo Khomchak Email & Phone Number

Ukraine

• Organizing internal IT development function: design, development, roll-out and maintenance of highly loaded business applications.
• Value-added services development & planning, managing 3PP vendors.
• Implementing DevOps best practices and development process improvement initiatives.
• Developing Cloud migration strategy.
• Key achievements: successful migration of 26+M from all business segments to new BSS ecosystem with replacement of 29 legacy IT systems (charging, billing, Case Management, Order Management, Provisioning, CRM, etc).

Kyiv

• Organizing IT infrastructure function: design, roll-out and maintenance of Hosting platforms, Networks, Unified Telecommunications, Contact Center, Server & Storage Infrastructure as well as managed printing services.
• Managing a team of ~130 full-time employees, coaching junior & middle management, budget planning and execution, developing Strategy & Infrastructure Technology Roadmap, implementing of ITSM best practices and IT Asset.
• Leading DevOps & Infrastructure technology guidance and evangelism, outsourcing strategy development, etc.
• Key achievements: reached annual multi-million cost-saving by transferring Ukrsotsbank IT infrastructure support from an outsourcing contract with IBM to in-house support team; managed merger of centralized IT.

• Led system administration function accountable for the design, engineering and maintenance of the Unix, Linux, Windows Servers, Storage, SAN and Hypervisor platforms (hardware and software).
• Managed team of 15 subordinates, united three groups of different technology executors into one single Infrastructure Operations.
• Implemented, transparent & efficient IT infrastructure budget forecasting & planning process based on IT Asset Management framework. As a result, annual budget approval process became smooth and two times less.
• Redesigned and successfully implemented Incident Management, Problem Management, Change Management and Request Fulfilment based on ITIL best practices and introduced a new ITSM platform – HP Service Manager (18 month.
• Simplified infrastructure-provisioning process by creating Infrastructure as a Service catalogue – a simple, easy and quick way for internal customers to purchase infrastructure for their projects.
• Moved infrastructure from outdated site to new TIER III datacenter, migrated core banking system on new server and storage platform which dramatically increased business-critical applications availability and.

• Projects Manager, responsible for infrastructure projects for Capitals Markets IT product groups globally.Role involves:
• Managing large migrations, designing and implementing application transformations, disaster recovery solutions, new application infrastructure deployments and server consolidation initiatives including virtualisation.
• Matrix management of application development teams, infrastructure subject matter experts (offshore and onshore) and 3rd party vendors across multiple time zones to deliver effectual solutions;
• Engaging senior stakeholders across IT and front office business to build effective relationships and help progress any deployment issues and deliver solutions;

• Environment Manager for non-production environments, managing ITIL v3 Service Transition (Deployment, Change, Configuration Release) and Infrastructure within the bank's End-of-Day Price Stability, Control and Quality.
• Large scale deployments planning and coordination;
• Matrix management of application development, support and testing teams, deployment and operation engineers;
• Applications deployment and configuration;
• Communication throughout the organizational hierarchy including business, IT management, testers and developers;
• Knowledge management, reporting and new staff training.

• Support Analyst, responsible for end-user support for a list of Deutsche Bank EDMS (Electronic Document Management System) applications. Role involved:
• Production Level 1 & 2 support for EDMS which included applications based on Documentum, Java, Weblogic with Oracle as Database and Sun Solaris Operating System;
• Problem Management, root cause analysis, and Knowledge Database management;
• Design of Disaster Recovery test plans and BCP tests implementation;
• Coordination with onsite teams, development teams, Support Manager and other team members during normal operation, Shift changes and handover;
• Assurance that all process and rules of Bank related to compliance, Risk and Security are followed.

• Senior Duty Engineer, responsible for end-user support team management.Role involved:
• 24x7 end-user support team management;
• Implementation of ITIL-based Service Management processes;
• SLA metrics development, performance control and weekly reporting;
• Hiring and training of personnel;
• Problem management and continual support improvement.TechnologiesUnix (Linux, FreeBSD)NetworksDatabases (MySQL)