Kathy Hooker Email & Phone Number
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Who is Kathy Hooker? Overview
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Kathy Hooker is listed as Hospitality Samples Coordinator at NOURISON INDUSTRIES INC, a with 18 employees, based in Calhoun, Georgia, United States. AeroLeads shows a work email signal at msn.com and a matched LinkedIn profile for Kathy Hooker.
Kathy Hooker previously worked as Inside Sales Representative at Kraus Flooring and Commercial Service Assurance at Mohawk Industries. Kathy Hooker holds Bas Technology Management, Business Administration And Management, General from Dalton State College.
Email format at NOURISON INDUSTRIES INC
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About Kathy Hooker
A dedicated, personable administrative professional and manager with significant success and accomplishments in account support and customer service, and team leadership and coordination roles in both retail and commercial manufacturing sectors. Skilled in order processing and management, project and event scheduling, vendor relations, and process troubleshooting and improvements. Leverages strong communication and teambuilding skills, plus business administration training and education, to support organizational sales and production goals while satisfying clients with industry-leading customer support.
Listed skills include Merchandising, Product Development, Team Building, Textiles, and 6 others.
Kathy Hooker's current company
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Kathy Hooker work experience
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Inside Sales Representative
KRAUS FLOORING, Dalton, GeorgiaInside Sales Representative, 2016-PresentWork directly with dealers to ensure Kraus is represented within their stores. Work with Outside Sales Representatives to help them with their territories.• Selling displays and Remnant packages.• Call on retail flooring stores to offer products and specials. • Retain customer records.
Commercial Service Assurance
MOHAWK INDUSTRIES, Calhoun, GeorgiaAccount Support Specialist II, 2007-2015Worked directly with sales agents to resolve problems for customers of carpeting, laminate, and hardwood flooring manufacturer. Arranged delivery for expedited orders. Collaborated with production to ensure that production remained on schedule. • Processed orders and customer inquiries and complaints. Advising customers of what is available and offering suggestions to complete the sell. Troubleshot problem orders. • Supported sales and management efforts, coordinated materials and display deliveries, as well as prospect and customer follow-up at residential and multi-unit trade shows. • Worked on various special projects, including serving on test team for implementing the RedPrairie® shipping system. • Responsible for the full customer experience with Mohawk’s largest customersResidential 2007-2012Maintain customer accounts and order entry. 4% claims in 4 years.
Customer Service
Scheduled appointments for repair, troubleshot for easy fixes, and worked with outside vendors for repairs, as well as on Hoover line for troubleshooting and repair and replacement options. Within six months of hire, given increased responsibility dealing with extended warranty customers.• All calls scored at 95 or higher.
Customer Service
Worked with customers via phone regarding installation of services, addition of features, billing questions, and payment options. Selling products and services. Member of support team applying mailed-in and credit card payments, credit memos, and bank resolutions. Collaborated with billing completion and rejected orders team. Served as senior team member last three years of tenure.• All calls were scored at 95% satisfaction or higher.
Kathy Hooker education
Bas Technology Management, Business Administration And Management, General
Associate Of Arts And Sciences (Aas), Business, Management, Marketing, And Related Support Services
Frequently asked questions about Kathy Hooker
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What company does Kathy Hooker work for?
Kathy Hooker works for NOURISON INDUSTRIES INC.
What is Kathy Hooker's role at NOURISON INDUSTRIES INC?
Kathy Hooker is listed as Hospitality Samples Coordinator at NOURISON INDUSTRIES INC.
What is Kathy Hooker's email address?
AeroLeads has found 1 work email signal at @msn.com for Kathy Hooker at NOURISON INDUSTRIES INC.
Where is Kathy Hooker based?
Kathy Hooker is based in Calhoun, Georgia, United States while working with NOURISON INDUSTRIES INC.
What companies has Kathy Hooker worked for?
Kathy Hooker has worked for Nourison Industries Inc, Kraus Flooring, Mohawk Industries, Maytag, and Windstream Communications.
How can I contact Kathy Hooker?
You can use AeroLeads to view verified contact signals for Kathy Hooker at NOURISON INDUSTRIES INC, including work email, phone, and LinkedIn data when available.
What schools did Kathy Hooker attend?
Kathy Hooker holds Bas Technology Management, Business Administration And Management, General from Dalton State College.
What skills is Kathy Hooker known for?
Kathy Hooker is listed with skills including Merchandising, Product Development, Team Building, Textiles, Microsoft Office, Pricing, Purchasing, and Manufacturing.
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