Telerenewal Officer
CurrentAs a Renewal Officer, I have the duties and responsibilities of informing customers about their expiring insurance policies. In this position, the officer must ensure the condition of the customer's insurance policies. This includes details related to the type of insurance coverage, coverage amount, benefits received, premium price paid, and any discounts obtained.The routine tasks performed are as follows:- Preparing customer data before broadcasting information via messaging applications.- Manually and automatically calculating customer premium prices.- Administering the data of customers who have agreed to renew their insurance policies.