• Leading the Informatics Team, ensuring alignment with MGB’s organizational goals while providing seamless multi-shift, multi-application, and interface support for the clinical and research groups at the prestigious MGH 3D Imaging Lab, Dana-Farber/Harvard Cancer Center's Tumor Imaging Metrics Core, and various other MGB Imaging departments.• Spearheading the end-to-end lifecycle of complex, enterprise 3D imaging technology solutions across MGH and MGB Healthcare System, showcasing unparalleled project management and implementation expertise.• Providing strategic and technical guidance to the 3D Imaging Informatics Team, overseeing the implementation and support of critical medical imaging applications, and DICOM image networking solutions, ensuring high performance and security.• Managing the information security plan for 3D clinical applications, ensuring compliance with regulatory standards (ISO, NIST, HIPAA) and collaborating with the MGB Information Security and Privacy Office.• Overseeing third-party security risk assessments and ensuring timely communication during major downtimes, initiating disaster recovery plans as needed.• Collaborating closely with peers and senior leadership at MGB, playing a pivotal role in developing and executing strategic plans and technology infrastructure to drive the overall success of the MGB health system and MGH.• Demonstrating financial acumen by effectively managing the annual IT budget and setting forth comprehensive short and long-term IT strategic plans, aligning technology initiatives with organizational objectives.• Developing and enforcing meticulous standard operating procedures for 3D Imaging Informatics including BC/DRP, aligning with Radiology, MGH, and MGB policies, and adhering to industry regulations, including HIPAA and JC.

• Led Yunu's IT initiatives, driving alignment with the company's mission, vision, and values, and successfully bolstering growth trajectories.• Implemented a robust Information Technology GRC program for Yunu, ensuring full compliance with 21CFR11, HIPAA, NIST 800-53, and SOC2.• Provided high-level executive counsel on technology, informing the strategic direction of IT Public cloud architectures, and Edge Computing.• Pioneered and executed a forward-thinking plan addressing future IT needs, leading the transition from on-premises systems to advanced public cloud environments.• Built a formidable, autonomous IT team, equipping Yunu with industry-leading technical expertise.• Guided the design and development of IT infrastructure and applications, prioritizing customer needs while navigating compliance and regulatory challenges.

• Led the Informatics Team, providing unwavering support to clinical and research groups at the prestigious MGH 3D Imaging Lab, Dana-Farber/Harvard Cancer Center's Tumor Imaging Metrics Core, and various other MGB Imaging departments.• Supervised and empowered the 3D Imaging service desk, utilizing MGB Service Now, to deliver seamless application support and integrations, effectively enhancing daily operations.• Provided hands-on project management and technical oversight for system replacements, upgrades, and enhancement projects. Developed, documented, maintained, and executed quality control (QC) and validation test plans for these initiatives. • Ensured the utmost security of medical imaging applications and administrative systems, adhering rigorously to ISO and NIST cybersecurity frameworks, regulatory guidelines, and Mass General Brigham's stringent security policies.• Managed vendor relationships, ensuring that services were delivered in support of strategic goals and in compliance with department, hospital, and regulatory guidelines, including HIPAA and 21CFR11.• Oversaw the technical documentation of systems and architectures, including architecture diagrams, workflow diagrams, data flow diagrams, and process diagrams. Managed work instruction documents to optimize service desk performance and improve KPIs (Key Performance Indicators).

• Spearheaded the successful implementation of a comprehensive Healthcare Information System (HIS) and Enterprise Resource Planning (ERP) across the entire organization at Tel Chiha Hospital in Beirut, Lebanon.• Formed and led a highly skilled implementation team, meticulously identifying hardware and infrastructure requirements, ensuring a seamless data migration, and providing extensive training to staff.• Streamlined pre-launch workflows and meticulously prepared a robust Disaster Recovery plan, laying the foundation for a flawless "Big Bang" Launch of the HIS and ERP systems.• Collaborated closely with external suppliers and auditors to guarantee top-notch systems security and compliance with international standards, ensuring the highest level of data protection and regulatory adherence.• Oversaw and optimized day-to-day service desk operations, proactively addressing user needs and providing critical support to various business teams within the hospital.• Played a pivotal role in integrating Laboratory Information System (LIS) and Radiology Information System (RIS) with essential diagnostic medical devices and equipment in the Laboratory and Medical Imaging departments, enhancing overall operational efficiency.

• Spearheaded the successful implementation and upgrade of a cutting-edge Capital Construction Portfolio Program & Project Management Web application at PMWeb in Wakefield, MA, revolutionizing the organization's project management capabilities.• Demonstrated expertise in configuring, testing, and providing unwavering support for both on-premises and cloud-based virtual environments, leveraging industry-leading technologies such as VMware and AWS EC2.• Streamlined and optimized daily monitoring and maintenance operations by implementing automated solutions, including Veeam Backup and Replication and SQL Backup and Maintenance, boosting overall system reliability and data integrity.• Led a comprehensive and thorough audit of backup and replication plans, driving data security and compliance initiatives forward, and successfully implementing robust security controls following a rigorous information security risk assessment.• Orchestrated seamless collaboration between cross-functional teams, ensuring smooth execution and integration of the new web application and virtual environments, resulting in enhanced productivity and operational efficiency.• Played a pivotal role in equipping the organization with state-of-the-art infrastructure and security measures, setting the stage for PMWeb's continued growth and success in the dynamic realm of Capital Construction Portfolio Management.

• Successfully fulfilled dual responsibilities as a dedicated programming languages (C, C++, VB) instructor for Computer Engineering students and served as a highly efficient IT Technical Support Officer at Holy Spirit University of Kaslik in Beirut for a rewarding five-year tenure.• Played a crucial role in supporting the seamless implementation of a cutting-edge Higher Education ERP Software, "Banner" by "Ellucian," hailing from VA, USA. Monitored and meticulously maintained campus computer systems and networks, ensuring uninterrupted operations and optimal performance.• Demonstrated exceptional troubleshooting skills by swiftly addressing reported problems, efficiently resolving issues either through on-site support or remote assistance, providing timely solutions to foster an uninterrupted learning and administrative environment.• Empowered students with in-depth knowledge and expertise in programming languages, including C, C++, and VB, elevating the quality of Computer Engineering education and equipping the next generation of technologists with essential skills.• Ensured the highest level of technical support for both faculty and staff, effectively contributing to a productive and collaborative work environment, bolstering institutional efficiency, and fostering an atmosphere of technological proficiency.• Proved instrumental in bridging the gap between educational requirements and technical aspects, enabling the university to leverage technology as an enabler for growth, innovation, and academic excellence.