Kho Va Vi Email & Phone Number

Welwyn Garden City, England, United Kingdom

Welwyn

• Environmental Health and Safety Officer, enforcing safety standards across three sites and ensuring compliance with regulations and legal responsibilities.
• Lead Fire Warden, managing a team of wardens to handle emergencies, evacuations and investigation.
• Completed audits of management systems and reviewed risk assessments across sites, evaluating new and evolving risks to staff.
• Supported the update of hazardous information and dealing with business inquiries, regarding the regulations and handling of hazardous products.

• Acting for clients to review food safety practices, accreditations and risks associated with suppliers and products.
• Co-ordinated a Food Technical Team to complete risk assessments on suppliers and their products. Responsible for checking all supplier products are manufactured with in U.K standards and regulations.
• Acting as representative and key contact for international suppliers, for UK based clients. Accruing a business relationship with over 300 suppliers.

Hatfield

• Responsible for handling emergencies and answering general inquiries regarding the supply of fresh water to 3.5 million customers in South England.
• Handling reports of dangerous and damaged apparatuses, problems with water quality and interruptions to supply.
• Consistently nominated for office passion awards due to commitment towards work and colleagues. Proactive in self-learning and problem solving

Stevenage, United Kingdom

• Switchboard service for reps, stewards and members of Unison, the trade union for public sector workers. Providing support to callers and connecting to appropriate Unison services.
• Took the initiative by improving the accessibility of Council contact information, simplifying the transfer of information to web forms, saving time on work.

Hertford North

• Advising consumers on domestic energy such as tariffs and market regulations. Supported Customer Service aspects of Which?
• Developed an online rota and sales data record for the department, helping improve sales by taking advantage of observable trends and performance issues.

Stevenage, United Kingdom

Managed 13 Staff at a highly successful takeaway shop. Handling daily operations and organising team duties. Head of Customer Service dealing with customer complaints or organising large orders for events. Additional duties include stock checking and training new staff.