Kevin Howard Email & Phone Number

• Capable of providing technical support with a high degree of autonomy and self-direction
• Installed, configured, and maintained Motorola radios for emergency responders
• Managed hundreds of devices within the department, including troubleshooting and issue-resolution related to network connectivity
• Handled the onboarding and offboarding of employees by assigning hardware and creating accounts
• Managed the Fire & Rescue Active Directory, including setting permissions on shared network drives
• Assisted in ordering and repairing equipment within the departmental budget

• Responded to emergency incidents on the I-95/395/495 Express Lanes, working closely with State Police and Fire/Rescue agencies
• Monitored roadway safety and communicated with operations staff to ensure smooth operations
• Installed roadway gate arms and configured their electrical wiring
• Performed network diagnostics and troubleshooting techniques on roadside communication panels
• Served as a shift supervisor, overseeing road operators and managing highway incidents

Lorton, Virginia, United States

• Responded to emergency incidents on the I-95/395/495 Express Lanes, working closely with State Police and Fire/Rescue agencies
• Monitored roadway safety and communicated with operations staff to ensure smooth operations
• Installed roadway gate arms and configured their electrical wiring
• Performed network diagnostics and troubleshooting techniques on roadside communication panels
• Served as a shift supervisor, overseeing road operators and managing highway incidents

Fredericksburg, Virginia, United States

• Enforced local and state laws and regulations, ensuring compliance through proactive measures
• Demonstrated strong communication skills while working with individuals and groups to maintain law and order
• Responded to 911 emergency incidents, providing timely and effective support
• Testified as a witness in court in connection with arrests and citations, ensuring the integrity of the judicial process
• Conducted interviews and accurately documented incidents to support investigations and legal proceedings
• Maintained the chain of custody in the preservation of evidence, ensuring accuracy and completeness in all aspects of evidence handling.

Bachelor Of Applied Science, Psychology, 4.0

Bachelor Of Science - Bs, Information Technology: Data Security And Networking, 3.97