Khristy Gipson Email & Phone Number

Dallas, Texas

Dallas, Tx

• Guide prospect students through the application and admission process. • Assess student’s skills, educational, and career goals to determine future steps and resources available. • Evaluate the applicant’s qualifications and conduct tours of the campus. • Record information into a database while following-up with applicants. o Key Achievements: Ranked #1 performer for Most Enrollments and Most Shows for Interviews. Created several successful metrics and standards worksheets to reduce error in costs and increase retention that was implemented department wide with 11 other admissions representatives.

Dallas, Tx

• Supervised 5 members of the recruiting team and coordinated support on filling critical needs. • Administered the flow of candidates through the recruitment process and schedule interviews.• Managed valuable accounts utilizing effective interpersonal communication skills. • Assisted in training new employees and set up metrics to determine needs and resources.• Implemented and directed mandatory and formal daily meetings nationwide with other recruiters and managers.o Key Achievements: Led and coached team in reaching 150M sales goal 2 weeks ahead of schedule. Received promotion after 2 months of employment. Created color coding system to track applicants in hiring process.

Dallas/Fort Worth Area

Lead and oversaw daily operations of 7 Enterprise branches while serving as the branch rental manager. Resolved customer complaints and provided alternative solutions to customer’s satisfaction in a timely manner. Developed and maintained effectiveness of branch staff and provided strong customer service relations.Handled profit and loss statements including all accounts receivable responsibilities. Implemented marketing strategies which increased business-to-business sales.Key Achievements:Organized and managed 29% higher inventory than other branches in the division.Achieved a 28% higher average on Index Score in 2 months.Attended several luncheons for maintaining an above average score (over 80%).

Responsible for leading and overseeing daily operations of seven Enterprise branches while serving as the general manager. Main duties included overseeing the development and effectiveness of branch staff, maintaining strong customer service relations, balancing financials, and guiding logistics. Also in charge of communicating and influencing customers and employees, implemented marketing strategies which increased business-to-business sales, and developing essential accounting and financial principle skills. In charge of profit and loss statements.  Organized a fleet of 150 vehicles.  Acted as a liaison between upper management and employees as well as client accounts.

• Streamlined daily operations with a focus on customer satisfaction. • Utilized and trained staff on the policies and procedures and created goals and objectives for the branch. • Developed staff schedules, lead employee training programs, and conducted evaluations. o Key Achievements: Led and supervised events ranging in size from 50 to 200.  Revised training manual and orientation layout which resulted in a 90% retention increase.

B.A., School, Hospitality Management

Certificate, Food Safety; Psychology

Associates, Business

Activities and Societies: Psi Beta The National Honor Society in Psychology, 2007 – 2009 Corsicana, TX

Associate Of Science, Business