Khristopher Williams, M.B.A, Pmp, Cssgb, Psm, Cspo, Pmc Email & Phone Number

As the driving force behind Project Sigma Scrum Management Securities, LLC, I specialize in steering IT Business Consulting to unprecedented heights. My firm is at the forefront of delivering exceptional consulting services across Project/Program Management, Six Sigma, Agile Scrum, and CyberSecurity.With a Green Belt in Six Sigma and certifications as both a Scrum Master and Product Owner, my approach integrates the best practices of process improvement and agile methodologies to deliver results that matter. At the heart of our operations is a commitment to not just meet, but exceed client expectations through strategic foresight, innovative solutions, and relentless pursuit of excellence.🔸 Current Engagement 🔸I'm currently serving as a Senior Business Process Consultant for the State of Florida Department of Environmental Protection, playing a pivotal role in the Florida PALM implementation. This project is not just about technological advancement but is a testament to our dedication to enhancing environmental protection and management through cutting-edge IT solutions.

Worldwide, Oo

Successfully led SAP and ServiceNow-driven Contingent Workforce Management (CWM) projects, aligning technology solutions with strategic talent goals. Orchestrated the implementation of collaboration platforms, optimizing communication and document management to boost team productivity.Managed PMO tasks, overseeing project planning, decision tracking, and issue resolution, resulting in seamless integration of SAP and ServiceNow. Leveraged deep expertise in SAP and ServiceNow to configure applications, driving process efficiencies.Collaborated seamlessly with cross-functional teams, including Vendors, Talent, and ITS, to ensure the successful implementation of SAP and ServiceNow. Proactively resolved technology queries and issues by partnering with offshore support teams, ITS, and Vendors to promptly address defects.

Coral Gables, Florida, Us

Coordinated and managed Merger and Acquisitions (M&A) projects such as Microsoft AzureMFA implementation, AWS Identity and Access Management (IAM), SAP HCM/Hana S4 Data Migration, Salesforce CPQ to MS Dynamics, Cerner (Oracle Health) EMR/HER Medicare/Medicaid claims processing server to Automation with AI/ML enhancements which affects consumer and patient access framework.Promoted, Educated, and mentor internal and external stakeholders on Technology and Digital project management processes, toolsets, involving project activities, lean, iterative, incremental, and phased approaches to payer operations for the merger and acquisitions of incoming facilities.

St. Louis, Mo, Us

Independently managed and defined scopes and schedules for a diverse portfolio of large and complex projects, including various Merger and Acquisitions initiatives such as Cloud Migration (Azure), IAM, AI/ML Business Analytics (Power BI Dashboarding), SAP HCM (Organizational Management, Payroll, Benefits), and Oracle ERP implementation projects. Successfully ensured that these projects were delivered on time and within budgets ranging from $500k to $5 million.Oversaw and guaranteed the quality of high-risk and high-impact Digital Transformation project portfolios. This involved coordinating meetings, budget tracking, and diligent follow-up on action items. Facilitated the transition from a Waterfall project management approach to the Scaled Agile Framework, utilizing tools such as JIRA, Scrum, and Kanban, with a keen ability to interpret and predict scope creep.Led the transition from Waterfall to the Scaled Agile Framework for LAN and WAN-related projects, all the while maintaining mainframe-inclusive reporting and ensuring LAN/WAN performance and stability.

Managed the successful completion of projects utilizing both the Scaled Agile Scrum-Kanban framework and Waterfall lifecycle for system implementations within a merger and acquisitions context. Led and coordinated teams of business analysts, offshore solutions developers, and configuration developers to generate comprehensive BRD (Business Requirements Documents) and PDD (Process Definition Documents). Additionally, developed distinct SDD (Solution Design Documents) and implemented automated solutions, with reporting facilitated through Tableau and JIRA.Furthermore, facilitated business requirement gathering sessions for HyperScience OCR (optical character recognition) and RPA (Robotics Processing Automation) technical test plans, deploying them across all insurance claims practices in healthcare, property and casualty (P&C), and life insurance vendor payer operations. This extended to business clients, including Cigna, Aetna, Guardian Insurance, Travelers, Chubb, Hartford, and Duke Energy.

Atlanta, Ga, Us

As Business Transformation/Data Migration Consultant, Orchestrated work sessions totransition manual processes to automated 4G/5G environments, ensuring seamless LAN/WAN integration from Salesforce CPQ to SAP S/4 HANA ERP through Middleware application while leveraging my mainframe expertise.Successfully led multiple mobile application development projects from inception to completion, ensuring timely delivery and quality assurance for both iOS and Android platforms in route with Telematics Logistics.

At Citigroup, I successfully executed client and internal IT application implementations using a combination of Waterfall Project Management Methodology and the Agile Scrum-Kanban Framework, alongside Automation Anywhere Robotic Automation Processing (RPA) tools, such as Jira and Power BI Reporting. This integration of methodologies and tools contributed significantly to Global Markets, Know Your Customer (KYC), and Loan Management automation objectives.At Verizon Wireless, I served as the Program Manager, collaborating with business partners and owners to transition from traditional Waterfall practices to the Agile Scrum-Kanban Framework. This transformation eliminated impediments, improved transparency, facilitated discussions, decision-making, and conflict resolution with the help of tools like Jira.Additionally, I initiated and executed data migration and warehousing projects, creating opportunities for Robotic Processing Automation to reduce the labor required for repetitive manual data processing tasks. This involved the leadership of Organizational Change Management teams, offering role clarity, performance feedback, and soliciting team input for enterprise-wide RPA and ML/AI Infrastructure opportunities. I also led a high-impact Agile Scrum team, deploying LAN/WAN-driven technical BOTS each sprint, resulting in substantial savings of $1.8 to 3 million and 100k hours across LAN/WAN-impacted operations.At PriceWaterhouseCooper, I designed and developed a Cognitive Assistant (Digital) Artificial Intelligence (AI) Machine Learning (ML) automated ChatBot/VoiceBot and rolled out iOS/Android mobile applications. These innovations are poised to transform the way a Big Four auditing firm delivers services to clients and partners.My work at Citigroup, Verizon Wireless, and PriceWaterhouseCooper demonstrates a strong track record of successful project management and innovation.

Tallahassee, Florida, Us

As Project Manager, I directly oversaw the successful creation and release of State of Florida Online Voter Registration website and mobile application by cross-functionality with internal development team stakeholders (Front and Backend Developers, API Engineers, and User Interface Developers), Florida Department of Elections, (67) Supervisors of Elections, Department of Transportation, Front and Backend Developers, API Engineers, and User Interface Developers. I proficiently groomed backlog and maintained all project artifacts by facilitating all Agile Scrum Events, which led to a decrease of 10% work hours each sprint increment. Developed and engaged teams of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for enterprise wide RPA opportunities. I successfully delivered all website and mobile application technology solutions through the complete SDLC (analysis, designs, construction, testing, and implementation/warranty).

I diligently conducted an inventory of all Florida State departments and agencies' financial systems. I created a functional master project plan that audited 400+ job streams into 24 streamlined work breakdown structures. I smartly produced the business case that included every step of SDLC and consulting selection of an ERP (enterprise resource planning) financial operations system (Oracle E-Business Suite (10.7) & PeopleSoft, Microsoft Dynamics, SAP FICO) to replace the legacy system and two months before the deadline saving the state 25% of the project budget for staffing ($150K).

Tampa, Florida, Us

I expertly designed status reports with the use of Tableau, PSQL, SQL, and SASEG to lead project meetings with senior management and resource managers. I meticulously conducted planning sessions for data migration/integration projects of new merger and acquisition lines of business into configurations Xcelys claim processing systems, which provided a 20% reduction in scheduled work time. I led a second-order organizational change management project for business process system methods, procedures, policies, and workflow affecting Medicare/Medicaid claims.

New York, New York, Us

San Mateo, California, Us

A teacher, role model, and leader.

Directed a team of 15 employees which generated a child-care enrolment increase from 17 to 150+ (200%) annual gain. Managed federal, state, city government, and private company grants and budgets for non-profit company as large as $4 million. Helped build a foundation for future Organizational Change Management activities, the candidate will identify stakeholder groups, execute on change readiness activities as well as facilitate the implementation of the Change Champion Network.

Masters Of Business Administration, Business Administration And Management, General

Bachelors Of Science Business, Management

Associate Of Arts, Education