Khrystyna Blashchuk Email & Phone Number

Kyiv, Ukraine

- functional, usability, GUI, smoke, regression, end-to-end testing- tech tasks and requirements analysis- extensive experience with the app and device logs to detect the reasons for incorrect behavior of the system- checking Allure reports for troubleshooting and utilizing the issues effectively- creating and optimizing QA documentation (checklists, test-cases, test suites, bug reports, features description, etc.)- system functional and non-functional requirements… Show more - functional, usability, GUI, smoke, regression, end-to-end testing- tech tasks and requirements analysis- extensive experience with the app and device logs to detect the reasons for incorrect behavior of the system- checking Allure reports for troubleshooting and utilizing the issues effectively- creating and optimizing QA documentation (checklists, test-cases, test suites, bug reports, features description, etc.)- system functional and non-functional requirements validation- data-driven testing (DDT) Show less

Kyiv, Ukraine

- Developing and updating training systems- Ensuring that the documentation and resources provided aligned with industry best practices- Mentoring candidate selection- Participation in job interviews (extended the team by 30 people) - Conducting training for interns and the existing staff (management included)- Providing weekly feedback for the interns- Monitoring the team`s performance

Kyiv, Ukraine

- Managing team of 4-10 people - Dealing with problematic cases and problematic customers (both written and verbal)- First contact in case of any fraudulent activity on the client's side- Resolution of cases not regulated by the company's policy- Regular evaluation and reports conduction- KPI and metrics evaluation

Kyiv, Kyiv City, Ukraine

- Providing 24/7 Customer Support to ENL and ESL customers via phone, live chat, and emails- Communication facilitation between customers, freelancers, and support team- Work with orders in the system: process inquiries, control the accuracy of order delivery, or control that orders are executed according to the set standards, deadlines, and customers’ needs, etc.

Project: Mova, Evernote, Handyman [Mobile testing]- Developing and executing Test Cases- Testing with Android Studio, Genymotion- Reporting bugs into JIRAProject: Conduit- Requirements reviewing with Product Owner (Story refinement)- Developing Decomposition- Developing and executing Test Cases in TestRail- Reporting bugs into JIRAProject: JPetStore Demo- Developing and executing Test Cases- Reporting bugs

Manual Qa Engineer

Bachelor'S Degree, Master'S Degree, English Language And Literature, Translation