Elicit and scope business requirements, decompose into features and user stories, plan and prioritize. Solve issues and suggest solutions; work on business process modeling and collaborate with ineternal & external teams.

Perform ongoing prioritization, publishing and refinement of the overall backlog;Analysis and solution design;Lead planning and the breakdown of the backlog;Stakeholders management;Organization and management of post-production support

Operational objectives determination by studying business function, gathering information.Evaluating output requirements and delivering artifacts as needed: Business Requirements Document, Use Cases, GUI, Screen and Interface designs.Mentoring.Participate in discoveriesImproving systems by studying current practices,designing modifications.Own and prioritize the backlogMaintaining professional and technical knowledge by attending and organizing workshops, benchmark state-of-the-art practices.Projects: System that automates and integrates the full cycle of acquisition and granting mortgage loansubsidies.  Pharmacovigilance Salesforce Implementations Resource utilization system that reduce wasted time through a quick and easy method of findingpotentially idle resources and assigning tasks for them.  End-to-end billing services for behavioral healthcare facilities. Areas of expertise includeutilization review, out of network billing, medical coding, claims management and revenue flowimprovement.  System that automates and integrates the full cycle of acquisition and underwriting of tax loansand liens products.  Management and distribution system for delivering content to mobile devices (iOS and Android).

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements. Analyze the feasibility, develop requirements for new systems and enhancements to existing systems; ensuring the system design fits the needs of the users. Generate ideas and prioritize them. Contributing to team effort by accomplishing related results as needed.

Act as medium level between business and technical teams (SAP system), looking for solutions and perform requested changes by making configurations, taking part in different related projects as coordinator, write functional specifications and other technical project documentation

Was actively participating in whole project cycle - from preparing requirement specifications till internet-banking go-life, afterwards support of the system and further improvements; close cooperation with vendor and final consumers; market and sales analyses and activities, new products preparation; system maintenance, data analyses using SQL databases, etc.