• Responsible for gathering and documenting detailed client requirements. • Work closely with subject matter experts and key stakeholders from multiple business areas providing expert technical guidance and developing solutions from the gathered requirements e.g. application customization and reporting. • Projects worked on: work order report, master train schedule report, weekly roster report, daily roster report, journal reports, man plan report, crew availability report, shift summary report, overtime report and loco qualification report

• Utilising Blue Prism to automate business processes • Doing technical feasibility with BA and business process owners to verify if the process automatable• Doing UAT with client SME’s to ensure bots are ready for production• Skill and knowledge transferring to client SMEs part of RPA Team• Code review of client RPA Developers• Creating Technical Solution Design Documents (TSDDs)• Actively involved in the commercial aspects of the project to facilitate the achievement of demanding deadlines and deliverables, enabling the project to proceed to the next phase• Successfully developing a range of underwater robotic vehicles including both remote controlled and autonomous vehicles• Additionally, developing and testing materials, control and navigation systems to facilitate the achievement of operational functionality Project HighlightsProcess Name: HRMIS version 1Description: The process shows the movement of employee from department to department and also the number of people who resigned by populating the numbers to the relevant HR report. It also gets the total number of managers e.g. Senior manager, middle manager and junior manager according to their race, gender and nationality. Then email the of the report to business Tool Used: Blue PrismProcess Name: HRMIS version 2Description: Similar to HRMIS version 1 only difference is the process gets the total headcount of manager e.g. Senior managers, middle manager and junior manager according to their different departments and populates the relevant report. Then email business the report.Tool Used: Blue PrismProcess Name: Managing Changing SchedulesDescription: The process downloads an extract on HPE Service Manager on different days of the week and runs a query on that downloaded extract to populate varies reports. Then send an email to business.Tool Used: Blue Prism

My role and duties in the position involved designing and monitor user activities in the database, assisting and training user in using the database, reporting of faulty e.g. downtimes errors and troubleshooting the issues, mapping out the conceptual design for a planned database and sustaining security and integrity of data

Facilitate and implement the training designed, POE are systematically filed and signed, learners are assessed, review training curriculum and documentation to ensure development is in accordance with specifications, document student concerns, accomplishments and outcomes and develop learning plan and update program training schedules and milestones; develop training presentations and issue papers