- Oversaw end-to-end import operations from Mongolia, managing POs and coordinating package design updates.- Efficiently handled export-import processes, ensuring smooth customs clearance and adherence to trade regulations.- Managed client shipments, guaranteeing punctual deliveries and enhancing customer satisfaction.- Resolved customer issues promptly, maintaining strong relationships and high levels of satisfaction.- Led impactful social media campaigns, boosting brand visibility and online engagement.- Played a pivotal role during busy seasons by collaborating with Sales to optimize operations and meet increased demand.

• Maintaining long-lasting relationships with new and existing over 40 suppliers in over 10 categories of inflight products.• Obtaining quotes and samples from different suppliers. Negotiating price, quantity, and delivery schedules with suppliers.• Generating quote comparisons and contributing to internal supplier selection based on the quotes.• Cross communicating with the Sales team and other departments.• Providing solutions to improve sourcing and sample inventory management.

Furniture and Design company for a Chinese immigrant.• Managed and built all procurement and inventory management. With more than 30 supplier's documentation and trucking process including: contracting, billing, logistics from Manufacture, PO, shipment, claims, inventory management.• In charge of after sales operation including logistics to customers, exporting, custom clearance, claims.

• Consulted with Chinese investors in investment evaluation in agriculture and mining industry in Mongolia. Completed the due diligence study. Demonstrated ability to help business people from various cultures how to operate in ambiguity legal and business environments.• Organized investor meetings with Mongolian government officials, including prime minister, agriculture department, and city governments.

• Developed idea from an inception to a recognized brand and transferred ongoing day-to-day responsibilities• Developed whole product strategy including 15 kinds of whole-food supplements and 2 nutrition centers. In customer service, experience combined traditional and western nutrition concepts. • Grew the company to over 10,000 customers and covered 3-5% of the population through educating customers in new health concepts, which focused on preventive nutrition instead of healing after disease. • Through education Initiated brand new social awareness to promote natural food culture in Mongolia.• Designed an e-commerce website.

• Led sales and marketing team to export iron ores and coal product to the Chinese market through new port.• Increased sales revenue 36x times in 4 years from $3.3 million to $120 million by strategical account management and strategical negotiation based on analyzed market research. • Managed annually $30 million equipment procurement from 30 different vendors’ portfolio in China to accommodate increased production from 0.2 to 2 million tons. Including trucks, big equipment, part space and all kinds of MRO procurement. • Maintained customer relationships and resolved conflicts within an internal and an external level in cross functional projects. In internal, handled info and decision throughout production, logistics and finance departments. In external, collaborated with buyers, suppliers, government departments and banks in China to raise resources and reputation.• Added value to the customers by connecting international trade financing tools to generate company’s potential buyers from only one to potential 8 accounts.