IT Infrastructure Engineer & Analyst with proven leadership, communication and analytical skills. Decisive, solutions-focused & results-oriented. Fluently familiar with design, implementation & management of Organisation’s On-Prem and Cloud infrastructure, Secure Information Systems & Networks, Operations and Processes._____________________________CONSULTING & MANAGED SERVICES► Recognised infrastructure consultant having provided technical advice and expertise in the support and delivery of secure, efficient and cost effective IT systems & services.► Outstanding client-focused attitude demonstrated by consistent positive feedback from end users & management.► IT audit and gap analysis experience across systems, network and applications.► Methodologies include SCRUM, Agile, SDLC, PRINCE2, PMBOK.______________________________INFRASTRUCTURE ENGINEERING & SOLUTION DESIGN► Experienced in end-to-end design & delivery of systems, applications integration and networks including capturing requirements, designing technical, business & service solutions.► Strong knowledge of network services, system requirement matrix and regulatory.► Solutions include O365 AD integration, Office 365 implementations, Intune End Point policy management, Devices and Users onboarding and offboarding, IT Staff operations and security trainings, Anti-Phishing campaigns, Back up and Restore, Log management. ► Troubleshoot experience as 2nd and 3rd Line for systems and applications. Worked with multiple Vendors for support including Microsoft, HP, Redhat.______________________________SECURITY & NETWORK ADMINISTRATION► 5 years providing 1st/2nd/3rd level support & on-going monitoring to production environments, resolving issues for both internal & external clients.► Managed cybersecurity on a regular basis for 5 years, Vulnerabilities Management, Patching, Change management and planning.