Kristen Hurdelbrink Email & Phone Number

Minneapolis, Minnesota, United States

Plymouth, Minnesota, United States

Plymouth, Minnesota, United States

Handled general agency new business and data entry

Thief River Falls, MN

• Completed comprehensive report analyzing and assigning values to the performance of different leads lists for sales team, resulting in potentially thousands of dollars in savings by eliminating underperforming lists.
• Quickly learned and adapted to new software, including specialized in-house software for data collection and analysis.
• Used coding, spreadsheets, and data collection methods to analyze sales data to predict future trends.
• Enhanced data-entry skills by transcribing sales lead information into a consolidated document for future use, leading to cleaner data with no duplicates.

• Applied customer service skills when greeting and answering phones/emails, creating a positive environment for clients.
• Streamlined intra-office communication through proficiency in Outlook and Microsoft Office programs.
• Lightened the workload of supervisors by taking initiative while performing office-related tasks.
• Kept office organized by maintained knowledge of office procedures, policies, dates, deadlines, and common questions.