Khurram Arshad Email & Phone Number

• Led team of 10 to achieve KPI targets and successfully complete assigned projects.• Collaborated with colleagues from different backgrounds to tackle new challenges.• Fostered positive employee relationships through communication,training and coaching.• Created digital file classification system for company-wide use.• Controlled resources by department or project and tracked use in CRM.• Supported team to overcome new challenges by forecasting knowledge and skills gaps.• Planned revenue generation strategies designed for growth.• Followed opening, closing and shift change over procedures for seamless operations.

Paris, Fr

• Receiving inquiries from partners.• Preparing quotation for partners• Revenue management• Margin management• Provide end-user relationship services• Work closely with the sales team• Communicating with partners for every deals• Following up with partners for further negotiations• Handling products such as Sentinel One, Ivanti, Gemalto/SafeNet, Ixia,Rubrik, FireEye, Nutanix, Nuage Network, Carbon Black, Gigamon,ProofPoint & InfoBlox• Have some knowledge to quote for Fortinet & F5• Kept clear, detailed customer records to maximise future sales opportunities.• Maintained contact with customers throughout sales and pre-delivery process.• Maintained expert product knowledge for persuasive, reliable customer guidance.• Increased new business through strategic networking and cold calling.

• Communicated clearly with dispatch centre about route changes andcustomer issues.• Applied local road knowledge to identify best routes and avoid traffic.• Carried out complex manoeuvres in busy, high pressure environments.• Escorted elderly passengers and those with limited mobility from door-to- door.• Regularly updated control centre on location and availability .• Assisted passengers with managing and securing personal belongings.• Upheld high service standards to build customer loyalty.

Lahore, Punjab, Pk

• To perform the role of a floor greeter as and when assigned by the Supervisor by filtering and channelling customers to the right service queue.• To explain all kinds of Warid tariffs and functionality of other products and services to the customer as per customer's request• To remain apprised on all current policies, procedures, promotions, products and value added services offered by the company• To handle all customers in accordance with the established customer Handling standards and SOP's• To make sales lead calls to the customers in order to attract customer walk - ins to the business centre• Follow up with all potential customers who have shown interest in company products and services and close the sale at earliest• To attend training and development programs as and when assigned by the supervisor• To provide feedback to supervisors on important issues/problems cited by the customers to ensure customer retention• To take ownership and ensure resolution of customer complaints & follow up on all cases cited by the customer as first interface• Ensure proper behavior / discipline/ grooming / punctuality as per the requirements and image of the company.

• Set up and maintained backup system for file servers and in-office desktop computers.• Ran cables to connect devices, equipment and power sources to newly installed systems.• Handled regular repairs and maintenance for information and communications equipment.• Investigated problems with microwave systems and repaired or replaced components.• Installing hardware and software systems• Maintaining or repairing equipment's• Troubleshooting a variety of computer issues

Pk

• Drafted leasing and sale agreements for tenant signing.• Offered bespoke advice on property value based on current market estimates.• Managed and rented out rental properties.• Estimated costs using working knowledge of current market trends.• Provide guidance and assist sellers/buyers in marketing/purchasing property for the right price under the best terms• Determine clients' needs and financials abilities in order to propose solutions that suit them• Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealing.

Fa, Business/Commerce, General

Matric, Business/Commerce, General