Khurram Ejaz Email & Phone Number

Malaysia

Asean

As a Customer Advocate, I work internally to ensure that red accounts and product-related issues receive the appropriate focus within Technical Support and Engineering. I oversee the execution of complex projects through specialized project managers who employ project management methodologies to manage large-scale, complex projects.My responsibilities.

Islamabad, Islāmābād, Pakistan

As a Lead Operation Solution Architect, I manage and implement business requirements within the BSS/OSS domain. My responsibilities include streamlining operations of CRM (SIEBEL) and ensuring timely completion of BSS-related projects. Additionally, I am tasked with accommodating out-of-the-box projects of the Commercial/Business division in the low ARPU.

Islāmābād, Pakistan

As a CRM (Siebel) Architect at Telenor Pakistan, I was involved in various activities, including project management, release management, technical and functional consultancy, design, and implementation. Here are some of the key responsibilities I handled:Analyzed business requirements and shaped them into technical documents for Siebel and Middleware.

As a member of the Managed Services department, I provided application support to multiple customers including Zain, VIVA, and Warid telecom. My primary focus was on TABS, a customized CRM & Billing System, and I was involved in the following activities:Conducted requirements analysis and designed and developed new software to meet business needs.Managed.

Islāmābād, Pakistan

As a Software Developer, I was involved in the development of Sales & Distribution, Material Management and Financial Management modules for a customizable ERP suite called @PEX. Additionally, I was involved in the implementation cycle and part of the technical support team for @PEX ERP suite that was implemented at Bestway Cement (PVT) Ltd. My.