Khurram Rafique Email & Phone Number

Karāchi, Sindh, Pakistan

. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Responding in a timely manner to service issues and requests. Providing technical support across the company (this may be in person or over the phone). Repairing and replacing equipment as necessary. Setting up account for new users. Installing updates, known as patches, to software applications. Rackmount Server Dell R740 Installed & windows server Installation 2012 r2. Diagnosing and fixing network problems and hardware or software faults. Managing Firewall FortiGate 200f. Testing new technology. Daily Servers Backup. Possibly training more junior staff members. Keeping a record of issues and faults along with solutions, for future reference. Maintaining inventories of hardware and software

Karāchi, Sindh, Pakistan

. IT SUPPORT(Hardware Software Troubleshooting). File Work(Documentation)

Karachi

• DESKTOP SUPPORT.Install PCs and peripheral devices (such as printers, scanners) related to desktop infrastructure..Maintain installed PCs, and peripherals Device.Identify and resolve technical problems with software applications..Ensure that work is carried out within agreed service levels and in accordance with department guidelines.Migrating from Windows 7 to 8,10• LAN SUPPORT.Provides data communications help to computer users. .Troubleshoots improperly or inefficiently working networks .Maintains antivirus and other malware prevention measures .Connectivity complain issues resolves

Bachelor Of Science, Computer Science, 2.82 Cgpa

Diploma Of Associate Engineering, Computer Information Technology

Matriculation, Computer Science