Khurram Attique Email & Phone Number

Calgary, Alberta, Canada

Managing customer accounts related to telecommunications services. Ensuring customer satisfaction within the context of telecommunications products including but not limited to Cell Phones, Home and wireless Internet, Home automation and other services offered by Rogers and shaw.

Calgary, Alberta, Canada

nstalling, maintaining digital home systems, i.e. broadband internet, cable television, and home security. Ensure that home is equipped with the latest technology and seamlessly integrated systems for a convenient and secure living experience, attribute to my passion for staying updated with the latest advancements in the field.Addressing billing inquiries, processing payments, and explaining charges or discrepancies on customer invoices.Identifying opportunities to promote and upsell additional services or features to customers, thus increasing revenue for the company.Maintaining accurate records of customer interactions, service requests, and issue resolutions to ensure clear communication within the organization.Collecting and summarizing customer feedback to help improve services ensuring the highest level of customer service and customer satisfaction.Adhered to quality assurance procedures during every stage of the service process.

Calgary, Alberta, Canada

Providing general administrative support Recording and maintaining accurate data related to package tracking, deliveries, and pickups.Preparing and processing shipping and receiving documents, customs forms, and other paperwork required for shipments.Maintaining inventory records of packages, supplies, and equipment in the hub.Ensuring that all shipments comply with relevant regulations and safety standards.Checking packages for accuracy and completeness, addressing discrepancies as needed.Proficiency in using UPS-specific technology and systems.

Calgary, Alberta, Canada

Coordinated application processing and fielded inquiries from potential students.Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.Cultivated partnerships with area organizations and businesses to maintain steady stream of new applicants.Analyzed and reported on student enrollment data to effectively evaluate admissions and re-enrollment pipelines.Conducted interviews with applicants and their families, providing guidance on admission requirements.Managed communications with applicants throughout the admissions process.Worked closely with financial aid staff members to ensure that tuition payment options were discussed with accepted students.

Sunridge Mall

Worked in partnership with Rogers, Fido, Bell and Virgin telecommunication.Staying well-informed about the company’s products and services, including features, pricing, and competitive advantages, to effectively convey this information to customers.Analyzed customer needs and preferences to recommend appropriate products resulting in building and maintaining long-term relationships with customers.Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.Meeting and exceeding sales quotas and targets by actively promoting products and services.Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.Provided detailed product information to customers, including features, prices, and availability.Conducted market research to identify new business opportunities as well as post sale followup to confirm customer satisfaction.Generated daily reports on sales activities for management review.

Td Square Mall

Uphold relationships with clients to ensure they remain satisfied, Generate and track new leads to continue expanding the reach of the business, Demonstrate advanced sales knowledge, Schedule sales appointments, Maintain in-depth product knowledge, Identify ways to market products to new consumers.

Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.Secured and stored items until customer pickup.Satisfied customers with quick, accurate service under tight deadlines.Completed pickup and shopping orders for customers within local area.Assisted teammates with daily tasks during peak periods.Greeted customers and answered product or service questions.Listened to customer needs to identify and recommend best products and services.Suggested comparable products to replace out-of-stock items

Al Dhaid, Sharjah, Uae

Assisted in the recruitment and selection process, including job postings, screening resumes, conducting interviews and reference checks.Developed and implemented HR policies and procedures to ensure compliance with applicable laws and regulations.Provided guidance on employee relations issues such as performance management, disciplinary actions, grievances, terminations and workplace conflicts.Conducted new hire orientations to provide information about company policies and procedures.Managed payroll processing for all employees using ADP Workforce Now software.Created programs aimed at enhancing organizational culture through team-building activities.Supported managers in developing individual development plans for their teams.Handled sensitive employee and company information with highest level of confidentiality and discretion.

Al Dhaid,Sharjah,Uae

Keeping & Maintaining Production Record, Providing rutine correspondence to Department.