Khurram Jamal Email and Phone Number
Experienced professional with a proven track record in implementing policies and strategies to drive optimum compliance and achieve effective results. Skilled in representing departments on diverse platforms, including engagements with Higher Management and international stakeholders like Changan and SAIC.Recognized for leadership in orchestrating teams to establish standardized operations across a wide network of 25+ dealerships nationwide. Proficient in forecasting and planning fiscal year financial estimates, ensuring efficient resource allocation across the department.Adept at fostering innovation, I have designed creative campaigns to enhance company participation in community programs, forming a positive corporate image and enhance the absorption rate of the dealerships. Additionally, I excel in devising evaluation mechanisms to assess the performance and status of authorized dealerships, enabling informed decision-making.My organizational expertise extends to organizing impactful events such as Dealer Service Conferences and Customer Engagement Activities, facilitating meaningful interactions and developing strong dealer-customer relationships. Passionate about driving operational excellence and contributing to organizational success through strategic initiatives and collaborative efforts.
Mg Motor Pakistan
View- Website:
- mgmotors.com.pk
- Employees:
- 293
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Deputy Manager - Ops. And PlanningMg Motor PakistanPakistan -
Deputy Manager - Ops. & PlanningMg Motor Pakistan Jul 2023 - PresentLahore, Punjab, PakistanResult oriented implementation of policies to ensure optimum compliance.Successfully established and integrated electric vehicle (EV) operations at multiple dealerships, ensuring smooth transition and operationDevelop After-Sales Standards according to MG Global guidelines in terms of facility design, tools & equipment, manpower, and processes.Enhance the customer experience by adding values in the service process through HR & TechnologyMaintain close coordination with Dealership Architects, Contractors & Sub-Contractors and monitor Dealership construction activities in After-Sales and provide guidance as required.Developed and executed service marketing strategies, including the introduction of the MG Loyalty Club for premium customers, enhancing customer engagement and loyaltyDevelop & implement Dealers Management System (DMS) to streamline processes across the board.Organize events including but not limited to Dealer Conferences, Service Seminars and Customer Engagement Activities. -
Sr. Executive - Service Operations & PlanningChangan Pakistan Jan 2021 - Jul 2023Karāchi, Sindh, PakistanDefined, developed & implemented SOPs to streamline After-Sales operations at dealerships nationwide.Monitored operational & financial KPIs of the dealerships and prepared improvement action plans.Developed BPIs for dealership score card, conducted Performance Analysis for reward/penalty.Designed & conducted dealership audits including but not limited to facility, operations, technical & warranty.Forecasted and planned fiscal year’s financial estimates for all sections of the department.Carried out service marketing activities by preparing & executing service promotions, campaigns at the dealerships.Prepared dealership’s layouts for new & existing dealership facilities as per CI & operational efficiency.Designed & conducted soft skills training for front-line dealership staff (Service Advisors, Service Managers, CROs)Monitored overall customer satisfaction through (CSI) Surveys and developed improvement plans. -
Project ManagerEventage Jan 2020 - Mar 2020KarachiAssisting Pakistan exporters for participating in International exhibition (Foodex Saudi, SIAL Canada, InterCHARM Ukraine, etc.)Allocating and designing area for exhibitors as per the provided floorplanAssisting the traders in exhibiting products as per the need of the market where the exhibition takes placeResearch on different product markets around the Globe for assisting local traders in exhibiting their products -
Sales ConsultantEfu Life Assurance Ltd. May 2015 - Dec 2019A-34, 1St Floor, Hafeez Centre, Kchsu, Shahrah-E-Faisal, Karachi.Assisting individuals and corporate prospects by providing life insurance related knowledgeProviding financial savings advice to prospects and existing /covered clientsPreparing presentations and compiling reports for management and clients -
Digital Marketing InternFalcon-I Tracking Sep 2018 - Nov 2018PakistanWebpage Designing Brochure DesigningSocial Media ManagementMedia Agency Dealing
Khurram Jamal Skills
Khurram Jamal Education Details
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Marketing/Marketing Management, General -
Accounting And Finance
Frequently Asked Questions about Khurram Jamal
What company does Khurram Jamal work for?
Khurram Jamal works for Mg Motor Pakistan
What is Khurram Jamal's role at the current company?
Khurram Jamal's current role is Deputy Manager - Ops. and Planning.
What schools did Khurram Jamal attend?
Khurram Jamal attended Iqra University (Official), Karachi University.
What are some of Khurram Jamal's interests?
Khurram Jamal has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Khurram Jamal known for?
Khurram Jamal has skills like Team Building, Teamwork, Team Management, Customer Service, Marketing Strategy, Insurance, Sales Management, Recruiting, Strategic Planning, Business Planning, Microsoft Dynamics Crm, Microsoft Dynamics Ax.
Not the Khurram Jamal you were looking for?
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2telenor.com.pk, telenor.com
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Khurram Jamal
Director/Partner, Digital Transformation | Financial Inclusion| Core Banking | Emerging TechKarāchi2gmail.com, gmail.com -
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Khurram Jamal
Islamabad
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