Ex-Alcatel Lucent, Fiserv, Times of India, HFCL

Marketing, Public Relations and Content Strategy Work with the global PR agencies (Ogilvy SE Asia/Singapore, Howorth Australia/NZ, IBA UK, Absolute Factor India) to profile ALE leadership team through press releases and thought leadership articles Engage with country marketing SPOCs to support their marketing endeavors Create engaging content for blogs, outbound email campaigns and inbound campaigns for APAC Create marketing collateral like product/solution brochures, PowerPoints and other promotional materials Support channel partners for their B2C marketing outreach Participate in industry events, sales kick-off and channel partner events  Lead generation through market research for competitor intelligence Engage with the central ALE communications team for branding requirements and ALE APAC website update

 Ensured adherence to communication SOPs, global brand guidelines and editorial standards  Worked directly with the President to provide him editorial support for all strategic org-level communication Introduced and conducted quarterly President’s Town Hall (live webcast) and President-Associate Interactive Sessions (in-person focus group discussions) for better employee connect Worked with the Leadership team to highlight weekly/monthly achievements/risks of business units to the President Organized quarterly Leadership offsite and represented the Communications function Provided consultative and creative services to internal stakeholders (HR, Admin, Finance and other support functions) for their communication requirements and effectively managed their campaigns Ensured monthly upkeep of all strategic organizational content for ready consumption by internal stakeholders Published quarterly/annual newsletter and monthly communications calendar  Conceptualized the ‘Communications Portal’ for an automated communications workflow – online work intake, real-time request tracking, email notifications at each change of stage to stakeholders and monthly communications metric Administered end-to-end vendor management for events and organization-wide sourcing of Fiserv branded merchandise through shortlist and empanelment of vendors Ensured upkeep of intranet and Fiserv India website and managed its consequent merger with Fiserv global website Managed brand reputation through content optimization strategies for competitive positioning of the brand and driving efforts for sustained visibility through press-releases/notes, articles for brand recall Monitored Fiserv India footprint on social media Developed strategic alliances with Indian job boards Supported the organization to develop crisis communication plan and customer communication

 Conceptualized Fiserv India’s CSR charter in consultation with the leadership team  Supported and executed Fiserv US CSR agenda in India by identifying and engaging with NGOs to further ‘Fiserv Gives Back’ initiative Drove CSR by exploring philanthropic participation opportunities and ensuring maximum employee participation

 Developed annual Marketing Communications plan and budget Engaged with media to promote Fiserv thought leadership, and profile Fiserv and its key spokespeople through participation in media stories and industry events Created marketing collateral like brochures, attack plans, one pagers, PowerPoints and other promotional material to further GTM (go-to-market) opportunities for Fiserv in international regions like ASPAC and EMEA  Supported new business opportunities with market research for competitor intelligence Supervised Salesforce team and provided general administrative support to global sales team

a. Conceptualization Fiserv India’s CSR charter in consultation with the leadership b. Identify and engage with NGOs to further ‘Fiserv Gives Back’ initiativec. Drive CSR by exploring philanthropic participation opportunities, ensuring maximum employee participation and exploring media coverage wherever possible

Area Sales Manager for West and North Delhi, managed a 7 member team spread across all business verticals like Defined Account, SMEs, Consultants, Channel Sales and Job Fairs.Responsible for business development, sales, planning & strategic alliances. Had a consistent record of strong business relationships with clients, utilized comprehensive product knowledge to quickly map out client needs and recommend appropriate solutions.Brought forth a unique set of knowledge and skills, which included an in-depth understanding of Business Processes, Structured Methodologies and Superior Leadership Capabilities. My Relationship Skills both with Internal and External Clients became a bench-mark for my organization.

•Partner of Reliance with Retail Business as Point of Sale (POS) and later graduating it to a Web World Express.•Managing the Web World Express, responsible for sales of post paid / prepaid acquisitions in wireless services. •Recovery of receivables, maintaining financial discipline & to bring up the ARPU of selective Post Paid customers within the industry norms.