• Responsible for managing and growing profitable NQA business and operations in Middle East region;• Drive business development initiatives to generate new key customers on a local and regional level;• Measure operational success with delivering professional services, resource-effectiveness and technical competence in a profitable manner;• Work closely with our global offices to continuously enhance our delivery, commitment and contribute substantially creating our footprint;

• Responsible for auditing, creating value for the customer in the delivery process through DNV Risk Based Certification methodology;

• Responsible for industry focus, developing market for emerging services in the areas of climate change, corporate social responsibility, enterprise risk management and business excellence;• Worked with key customers using the three-stage strategic approach;• Involved in execution, management and development of account plan for key customers in line with DNV strategy addressing value proposition, visionary roadmap for certification and revenue goals;• External profiling and communication of service lines through internet, marketing and communication plans; • Established all business areas effective branding and communication campaigns for Region Middle East;• Project management of change and launch of regional website for DNV Dubai;

• Responsible for certification and training sales in GCC and cross border; • Developed strategic sales plans, tactical plans, marcom, monitoring system, corporate reporting of sales and operations;• Supported business planning for operational goals and objectives, project management of key customer development, planning, resource allocation, technical support and implementation;• Responsible for business and operational development with commercial and technical support to representatives in Pakistan, Syria and Jordan;• Coaching sales team to achieve certification and training regional key revenue goals;• Liaison with technical team at local and global level to ensure business practices are in line with accreditation guidelines;• Provided continuous support to operational challenges for organizational structure and manning level;• Established operational targets, goals and ensure the motivation and satisfaction at all levels;• Developed relationship with key business partners/suppliers for certification and training in local and regional market;• Participated in developing and establishing global contracts with DNV Corporate Global Sales Team and facilitated cross selling activities;

• Developed a framework to carry out a benchmark for all the key business processes against global medical best practices;• Designed and implemented an effective Quality Management System addressing ISO 9001 requirements and achieved successful certification;

• Designed, developed, implemented sales and marketing strategies, along with plans catering different local regions; • Lead a highly motivated marketing team of three professional members for a period of six months;• Developed customized consulting programs to meet specific customer requirements for Quality Management Systems certification;

• Responsible for preparation and presentation of sales, purchase, production and financials business analysis; • Designed and established management dashboard for operations and business performance;• Developed and implemented ISO 9001 documentation framework and achieved successful certification;