Khurrum Hussain Email & Phone Number

Markham, Ontario, Canada

Re-engaging Existing Stores:- Collaborating with internal staff at all levels to develop targeting campaigns to re-engage existing O2O clientele- Reaching out to partnered stores via phone and email- Helping partnered retailers place order's on the O2O customer portal- Ensuring customer information is accurate and up-to-date within the O2O system- Remotely troubleshooting client concerns and other related inquiries- Recruiting clients onto O2O partnered programs (Tastemakers)Warehouse and Technical Support:- Ensuring order completion for inbound pick & pack customer orders and partnered distributions- Monitoring inventory levels (updating accurate inventory levels within the O2O inventory management system - Order shipment (finalizing completed orders and shipping them out)- Re-building warehouse master supplies list (cost and supplier comparisons for required warehouse materials/supplies)- Assisting in the preparation and setup for O2O hosted & industry events

Brampton, Ontario, Canada

- Preparing, storing and delivering up to 100+ customer orders for pickup each day- Discussing order details with customers over the phone prior/upon their scheduled pick up time- Managing which employee will prepare the customer order for delivery (upon customer arrival)- Actively working and interacting with customers throughout the store to provide on-site assistance- Heavy reinforcement of customer service and organization skills from peak hours throughout the year- Adapting quickly and efficiently to different tasks by working in multiple departments across the store (PC Express, Produce & Front-End)

Brampton, Ontario, Canada

Preparing and hosting promotional booths for multiple events including:Rib N Roll, Ultimate Canada Frisbee Championships & Party in the Lanes- Increasing awareness of Downtown Brampton area and other upcoming locally hosted events - Drawing and welcoming in event attendees - Actively communicating the mission and goals of the Downtown Brampton BIA to various individuals attending these events- Distributing postcards and flyers for upcoming Downtown Brampton eventsOther Outreach Work:- Preparing slideshow for the Downtown Brampton AGM (Annual General Meeting)- Hosting small promotional BIA booth during the AGM

Brampton, Ontario, Canada

- Actively working and communicating with local businesses during outreach and promotional events hosted by the Downtown Brampton BIA- Successfully recruiting local businesses to be apart of local promotional events such as The Taste of Downtown Brampton- Organizing, registering and updating local businesses information onto BIA website directory- Created master database (Excel) with local businesses information (address, contact information, current logo etc.)- Preparing cheque requisitions to submit to the City of Brampton Council

Bachelor Of Commerce - Bcom, Retail Management

Bachelor Of Commerce - Bcom, Retail Management