Khursheed Ahmad

Khursheed Ahmad Email and Phone Number

IT Support Specialist || Microsoft Azure (AZ-900) || Hardware & Software Troubleshooting || VDI (VMware and Citrix) || Networking || ChatGPT prompt mastering || ITIL V4 @ Cleveland Clinic Abu Dhabi
abu dhabi, united arab emirates
Khursheed Ahmad's Location
Dubai, United Arab Emirates, United Arab Emirates
About Khursheed Ahmad

I have 7 years of experience as in IT Services & IT Consulting. Exposure to Hardware, Software, IT Assets, printers and Networking related queries, Troubleshooting the cloud related issues.My skills- Microsoft Azure (AZ-900), OpenAI ChatGPT, Hardware/Software troubleshooting, Installation and troubleshooting of operating system (win 7-11) and software's, Office365, Active directory, DNS, VDI, Microsoft Intune, patch management, ITIL V4

Khursheed Ahmad's Current Company Details
Cleveland Clinic Abu Dhabi

Cleveland Clinic Abu Dhabi

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IT Support Specialist || Microsoft Azure (AZ-900) || Hardware & Software Troubleshooting || VDI (VMware and Citrix) || Networking || ChatGPT prompt mastering || ITIL V4
abu dhabi, united arab emirates
Employees:
2518
Khursheed Ahmad Work Experience Details
  • Cleveland Clinic Abu Dhabi
    It Analyst
    Cleveland Clinic Abu Dhabi Jun 2023 - Present
    Abu Dhabi Emirate, United Arab Emirates
    Experienced IT professional skilled in efficient incident resolution for various devices and networks. Proficient in VDI technology, network troubleshooting, and Patch Management. Adheres to SLA agreements, manages Active Directory tasks, VPN configurations, and resolves hardware and software issues for HP, Dell, Lenovo devices. Provides expert support for Outlook email and ensures uninterrupted internet service. Maintains up-to-date client databases with precise asset tracking and secure VPN connectivity.
  • Hp
    Technical Support Associate
    Hp Jul 2021 - Feb 2024
    India
    Working on Cdax & Omni tool developed by Microsoft. Resolving all kinds ✓Hardware ✓Software ✓Azure cloud AZ 900 queries. Installation and configuration of PC setup. Troubleshoot the Microsoft office 365 applications, Check and resolve VPN issues.
  • Altruist Technologies Pvt. Ltd.
    It Support Executive
    Altruist Technologies Pvt. Ltd. Jan 2020 - May 2021
    India
    Diagnose and troubleshoot all kinds of ✓Hardware | ✓Software | ✓Application | related issues.
  • Sona Construction Technologies
    Technical Support Engineer
    Sona Construction Technologies Oct 2016 - Jun 2019
    India
    Trainer, Troubleshoot hardware drivers and encoders, Assembly
  • Hartron Communications
    Support Executive
    Hartron Communications Aug 2015 - Jul 2016
    India
    switching the services one phone to another, worked on meid converter tool, nomination of USA family

Khursheed Ahmad Education Details

Frequently Asked Questions about Khursheed Ahmad

What company does Khursheed Ahmad work for?

Khursheed Ahmad works for Cleveland Clinic Abu Dhabi

What is Khursheed Ahmad's role at the current company?

Khursheed Ahmad's current role is IT Support Specialist || Microsoft Azure (AZ-900) || Hardware & Software Troubleshooting || VDI (VMware and Citrix) || Networking || ChatGPT prompt mastering || ITIL V4.

What schools did Khursheed Ahmad attend?

Khursheed Ahmad attended Punjab Technical University.

Who are Khursheed Ahmad's colleagues?

Khursheed Ahmad's colleagues are Audrey Schultz, Ghalya Q M Alasadi, Jan Raymond Dacumos, Rph, Moumen Ahmed, Hawra’h Al Bdour, Cali Whale, Marie M..

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