Khursheed Alam Email & Phone Number

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

• Administrator of Microsoft cloud products responsible for Admin Center, SharePoint, OneDrive, Exchange Online, Endpoint Manger, Intune, security and Compliance, MDM and other products.
• Managing Azure AD and Exchange Online, providing Services such as assign Licenses, Creating Exchange rules and policies, access roles & privilege, Multi Factor Authentication, shared Mailbox, Online Archive and so on.
• Managing Organization Multi Domain Environment On-Prim and On-Cloud.
• Configure and Manage Backup Solution for Organization for Cloud Servers via Configuring backup policies in backup center and for On-Prim defined incremental and full Backup setup by Veeam Backup.
• Managing by keeping Global Administrator rights of Microsoft Azure services details mentioned above.
• Configure and Manage On-Prim Server migration on cloud by using Technologies Such as Azure Migration, ARC, Arcserve Continuity suite, Veeam replication.

Riyadh, Riyadh, Saudi Arabia

• anaging and Administrator for three Data Center HO-Riyadh, Production Mobily-DC Riyadh and DR Mobily Jeddah and manage Hyper-V and VMware standard and Clustered environment.
• Administrator of Domain Controller Roles and Services such as Active Directory, Group Policy, DNS, FTP, File Share, DFS, IIS, Print Server and so on.
• Configured and Manage Veeam Backup Solution For server assured recovery backup Plan for incremental and Full, Configuring Datastore creating backup proxies and etc.
• Managing VMware features like ESXi host, vCenter, Datastore, HA, DRS Clustering, NSX, vSAN and etc.
• Administrator of Microsoft Exchange 2013 On-Prim, making polies, exchange rules installing, SSl certificate Online Archiving, MDM policies and etc.
• Managing Kemp Load Balancer to Manage on-prim hosted applications and webmail HA.

Riyadh, Saudi Arabia

• Day-to-day perform System Administration tasks and providing technical and analytical assistance which support the information management needs.
• Monitoring functionality, Security, and Integrity of internet services and management of infrastructure, including maintenance and replacement of obsolete equipment and resolving hardware/software interface and.
• Managing Windows environments with multiple domains, multiple sites and centralized services implementing complex virtualization solutions using HyperV & VMware vSphere with clustered storage, with high availability.
• Configured group policies, domain security policies and local security policy system and network administration of Windows 2012R2, 2016 & 2019 Servers with Active Directory Domain - built and configured dell power edge.
• Created user accounts, configured user profiles, local and global groups and implemented group policies - managed share permissions.
• Maintaining network architecture and infrastructure and support of information assurance plans and procedures, Upgrades Infrastructure with upcoming technologies and innovate the organization as per business need.

Gurgaon, India

• Responding to application Support Requests and Incidents which involve troubleshooting moderate Technical problems and resolving data/configuration issues.
• Assist or lead planning and execution of all application install’s, configurations and upgrades in Production-level environments.
• Create/maintain documentation for operational procedures as required & training material for supported Applications.
• Provide on-call support as-needed to maintain operational availability and mitigate Impact/risk to business-day activities.

Gurgaon, India

• Handling support users call via taking Remote desktop or via self-desk visit.
• Taking care of Active Directory, Backup Server, Domino Server (IBM).
• Troubleshoot & Configuration of Lotus Notes and the same time.
• Regular take backup and Install various type Operating system (OS) via Network Installation.
• Managing Cisco router and switches and handle firewall (Check Point).
• Manage WAN and LAN Network and configure devices into Network.

Bachelor Of Science - Bs, Computer Science, A

Activities and Societies: Cricket & Badminton

Intermediate, Biology/Biological Sciences, General, A