Khursheed Alam Email & Phone Number

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

• Administrator of Microsoft cloud products responsible for Admin Center, SharePoint, OneDrive, Exchange Online, Endpoint Manger, Intune, security and Compliance, MDM and other products.• Managing Azure AD and Exchange Online, providing Services such as assign Licenses, Creating Exchange rules and policies, access roles & privilege, Multi Factor Authentication, shared Mailbox, Online Archive and so on.• Managing Organization Multi Domain Environment On-Prim and On-Cloud.• Configure and Manage Backup Solution for Organization for Cloud Servers via Configuring backup policies in backup center and for On-Prim defined incremental and full Backup setup by Veeam Backup.• Managing by keeping Global Administrator rights of Microsoft Azure services details mentioned above.• Configure and Manage On-Prim Server migration on cloud by using Technologies Such as Azure Migration, ARC, Arcserve Continuity suite, Veeam replication. • Managing Patching tools to keep systems up to date and secured from known and unknown vulnerabilities tools such as ManageEngine Desktop Central and SCCM.• Implemented Kaspersky Antivirus Solution for organization for more than 750 users, Created separated policies and Exception for Servers and client Pcs. • Managing VMware services like ESXi host, vCenter, Datastore, HA, DRS Clustering, NSX, vSAN and etc.• Administrator of Domain Controller Roles and Services such as Active Directory, Group Policy, DNS, FTP, File Share, DFS, IIS, and so on.• Configure and tested organization business impact project such as B2B with Alrajhi bank using Services such as API Mgmt. Logic APP, Key vault and etc.

Riyadh, Riyadh, Saudi Arabia

anaging and Administrator for three Data Center HO-Riyadh, Production Mobily-DC Riyadh and DR Mobily Jeddah and manage Hyper-V and VMware standard and Clustered environment.• Administrator of Domain Controller Roles and Services such as Active Directory, Group Policy, DNS, FTP, File Share, DFS, IIS, Print Server and so on.• Configured and Manage Veeam Backup Solution For server assured recovery backup Plan for incremental and Full, Configuring Datastore creating backup proxies and etc.• Managing VMware features like ESXi host, vCenter, Datastore, HA, DRS Clustering, NSX, vSAN and etc.• Administrator of Microsoft Exchange 2013 On-Prim, making polies, exchange rules installing, SSl certificate Online Archiving, MDM policies and etc.• Managing Kemp Load Balancer to Manage on-prim hosted applications and webmail HA.• Configured and Manage Symantec Endpoint Protection for PCs and Trend Micro Deep Security for Servers.• Managing VxRail Appliance including remote locations and also responsible for creating replication in between to activate DR and Business Continuity Plan and successfully done the dry run.• Managing ManageEngine Products such as Service Desk Plus for Ticketing and task Mgmt. and Desktop Central for System Patching, remote support and so on, File audit Manager for Auditing shared drive data and access.

Riyadh, Saudi Arabia

• Day-to-day perform System Administration tasks and providing technical and analytical assistance which support the information management needs. • Monitoring functionality, Security, and Integrity of internet services and management of infrastructure, including maintenance and replacement of obsolete equipment and resolving hardware/software interface and interoperability problems• Managing Windows environments with multiple domains, multiple sites and centralized services implementing complex virtualization solutions using HyperV & VMware vSphere with clustered storage, with high availability.• Configured group policies, domain security policies and local security policy system and network administration of Windows 2012R2, 2016 & 2019 Servers with Active Directory Domain - built and configured dell power edge servers with raid technology.• Created user accounts, configured user profiles, local and global groups and implemented group policies - managed share permissions.• Maintaining network architecture and infrastructure and support of information assurance plans and procedures, Upgrades Infrastructure with upcoming technologies and innovate the organization as per business need.• Implementing policies and procedures as per ISO 27001 Enterprise level to ensure information systems reliability. • Proficient in Configure and Manage SMB and NFS Share, Microsoft Exchange, Failover, Clustering Mail gateway, EDR & XDR, Enterprise Encryption Virtualization Environment (such as Hyper-V, VSphere, VCenter etc.).• Windows Server OS from 2003 to 2019 Configure and Manage Organization Backup with various backup Solutions and ensure backups are made and tested applications and systems are integrated as stated in the business rules.

Gurgaon, India

• Responding to application Support Requests and Incidents which involve troubleshooting moderate Technical problems and resolving data/configuration issues. • Assist or lead planning and execution of all application install’s, configurations and upgrades in Production-level environments. • Create/maintain documentation for operational procedures as required & training material for supported Applications. • Provide on-call support as-needed to maintain operational availability and mitigate Impact/risk to business-day activities.

Gurgaon, India

• Handling support users call via taking Remote desktop or via self-desk visit. • Taking care of Active Directory, Backup Server, Domino Server (IBM).• Troubleshoot & Configuration of Lotus Notes and the same time.• Regular take backup and Install various type Operating system (OS) via Network Installation.• Managing Cisco router and switches and handle firewall (Check Point).• Manage WAN and LAN Network and configure devices into Network.• Troubleshoot all short of Desktop, Laptop & Network Issues & Provide necessary rights to users.• Configure mail on mobile Blackberry, iPhone, Samsung etc.• Hands on experience in Symantec products (DLO, Endpoint etc.)

Bachelor Of Science - Bs, Computer Science, A

Activities and Societies: Cricket & Badminton

Intermediate, Biology/Biological Sciences, General, A