• Train & manage restaurant staff to consistently exceed customer service delivery goals, boosting guest satisfaction scores. • Survey people in the local community to assess restaurant demand & implement marketing strategies that led to increase in repeat business by local guests.• Develop & execute restaurant business plan, employing skill & skill to successfully identify business opportunities, triggering sales growth within timeframe.• Maintain smooth restaurant operations by… Show more • Train & manage restaurant staff to consistently exceed customer service delivery goals, boosting guest satisfaction scores. • Survey people in the local community to assess restaurant demand & implement marketing strategies that led to increase in repeat business by local guests.• Develop & execute restaurant business plan, employing skill & skill to successfully identify business opportunities, triggering sales growth within timeframe.• Maintain smooth restaurant operations by coordinating & enforcing personal policies & procedures in the line with company standards.• Interact positively with customers, effectively promoting restaurant facilities & services.• Maintain safe working & guest environments, reduced injury & incident risks.• Analyze operations to improve restaurant efficiency & service levels.• Deliver in depth training to customer facing staff, promoting strong service performance.• Purchase required quantities of necessary restaurant items, including food beverages, equipment & supplies.• Improved front of the house FOH staff productivity by evaluating greeting & seating processes.• Recognize & formally acknowledged outstanding staff performance, boosting team morale & productivity.• Clearly & promptly communicate pertinent information to staff, maintaining knowledgeable service teams.• Quickly identify problem situations, skillfully resolving incidents to maintain satisfaction of involved parties Show less

• Manage day to day operations in the restaurant. • Promote positive atmosphere & went above & beyond to guarantee each customer received exceptional food & service.• Quickly identified problem situations & skillfully resolve incidents to satisfaction of involved parties.• Verify prepared food met all required procedures & standards.• Organize & conducted pre- shift meetings• Analyze customer feedback & implemented strategies to improve service.• Review financial data in… Show more • Manage day to day operations in the restaurant. • Promote positive atmosphere & went above & beyond to guarantee each customer received exceptional food & service.• Quickly identified problem situations & skillfully resolve incidents to satisfaction of involved parties.• Verify prepared food met all required procedures & standards.• Organize & conducted pre- shift meetings• Analyze customer feedback & implemented strategies to improve service.• Review financial data in software, adjusting operational budgets to consistently maximize profitability.• Conduct frequency ingredient inventory, eliminating type issues to reduce food costs by number• Execute employee recognition programs that reduced staff turn over by number.• Improve efficiency & sequence of service, reducing waiting times by number minutes per guest. Show less

• Develop, implement & manage business plans to promote profitable food & beverage sales.• Oversee front of the house personal to maintain adequate staffing & minimize overtime.• Reconcile cash & credit card transitions to maintain accurate records.• Conduct health, safety, & sanitation process evaluations to identify & remedy any violations immediately.• Led & directed team members on effective methods, operations & procedures.• Meet, greet & encourage feedback from… Show more • Develop, implement & manage business plans to promote profitable food & beverage sales.• Oversee front of the house personal to maintain adequate staffing & minimize overtime.• Reconcile cash & credit card transitions to maintain accurate records.• Conduct health, safety, & sanitation process evaluations to identify & remedy any violations immediately.• Led & directed team members on effective methods, operations & procedures.• Meet, greet & encourage feedback from customers & use feedback to implement positive changes within restaurant.• Correctly calculate inventory & order appropriate supplies.• Track daily sales transitions & invoices for accurate & update financial reporting.• Monitor inventory of supplies & purchased orders to maintain adequate stock levels.• Reduce process bottlenecks by training & coaching employees on practices, procedures & performance strategies.• Inspect equipment & machinery for proper working condition & direct staff to clean & repair as needed.• Purchase food & cultivate strong vendor relationship.• Oversaw food preparation & monitored safety protocols.• Motivate staff to perform at peak efficiency & quality.• Manage staff schedules & maintained adequate coverage all shifts. • Enhance financial controls to minimize theft & loss risk, continuously maintaining accurate accounts & cash drawers.• Reduce health risks & safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items & sanitizing equipment to adhere to health department guidelines.• Maximize quality assurance by completing frequent line checks.• Analyze sales data to identify trends & adjust purchasing decisions accordingly. Show less