CareCircle is a family health app fuelled by IoT platform that stands at the crossroads of smart wearables (brand agnostic), health, family and care community. Our solution empowers family members to monitor each other's health and extend care in a seamless manner from anywhere in the world. With the younger generation migrating abroad family members especially elderly parents find themselves struggling with age-related health issues. Currently, Indian senior citizen population stands at 9% (12 CR) and will reach 32 Cr by 2050 while Indians continue to hold the record of the highest migrants every year. These demographic changes will make remote healthcare need common to every household.Market research, competitive benchmarking, product ideation, design thinking, rapid prototyping, prioritization of roadmap, GTM, and product market fit.

Shaped digital products in areas like mobile-based remote geriatric care via smart wearables, web-based dynamic enterprise knowledge and training management application, and automation of verification process for global clients. Delivered on various aspects of application development such as understanding client and product requirements, design, user story, acceptance criteria, effort estimation, working sessions, product roadmap & backlog as part of product management while practicing agile methodologies. Performed testing, conducted UAT, and drafted user manuals for Clients. Validated business idea of honey traceability into potential business plan including secondary and primary research, competitive price analysis, feasibility, and potential solution.

Leading the team at Corporate Relations, IIT Delhi to co-create solutions by building partnerships, collaborations. Key focus areas include business development for Institute and start-ups incubated. Undertaking secondary market research and developing strategies to propel partnerships. Strategizing, creating content, to implement a digital marketing strategy promoting strategic collaboration with Industry. Enabling partner success through relationship management. Creating reports, memos, presentations for internal and external stakeholders. Organizing technology events and workshops at IIT Delhi such as Industry Day, IIT Delhi - TCS Research to facilitate collaborations and partnerships. Hiring, mentoring and supervising the junior staff of the team.

Delivering pro-active consulting to clients for defining a comprehensive go-to-market strategy that includes data-driven recommendations & best practices benchmarking for better market penetration/transition. Participating in account planning and performing an assessment of the gap between market potential and market share by performing Share of Wallet Analysis, Financial Analysis, Identification of Strategic Priorities, and Stakeholder Mapping. Performing secondary research (leveraging Macro Analysis, Consumer Insights, Company & Country Profiling, and Swot Analysis) to assist the Sales Team adopt more strategic approach for markets like Canada and America. Formulating RFPs, case studies and designing workshop agenda for better client engagement. Leading projects for implementation on Robotic Process Automation (RPA) including identification of scope, requirement management, cost benefit analysis and user acceptance test.

Managed and coordinated cross divisional and cross functional implementation of business improvement projects with strategies to improve customer experience. Assisted Service Delivery Head in developing strategies for improvement of the circle’s performance on key business performance indicators. Performed gap analysis and business process mapping generating data insights and thought leadership. Managed workshops with key internal stakeholders to develop consensus on the strategy and its execution plan.

Managed stakeholder engagement for automation of revenue and quality management project. Audited project KPIs and analyzed departmental performance and financial data and developed risk mitigation plan.

Developed and implemented business consulting solutions in the areas of quality such as revenue assurance, fraud management, executive dashboards for clients like Celtel Amsterdam, Zain Africa, HKBN. Developed consulting frameworks and performed business requirement gathering, scoping, business process management, data and service flow analysis, gap analysis, information analysis and testing and conducted user acceptance tests.

Identified & reconciled the business assurance processes and identified potential risks. Liaised & coordinated with managers and systems support teams for driving resolution of root causes in systems & processes. Collaborated with stakeholders like IBM, Nokia, and Ericsson for resolving auditing issues. Assisted in implementing audit control and monitoring processes by creating analytical tools.