Khush Muhammad Email & Phone Number

Kashmore, Sindh, Pakistan

Kashmore

 Regular visits to Distributors & retailers (Multiple Cites of South II-B) Gross Adds – First Call Activation (FCA). Revenue – Primary & Secondary Recharge. Business growth and improvement of market share within the assigned territory. Timely and effective communication of targets and its monitoring/reporting. Ongoing improvement of trends (minimum.

Sukkur

 Regular visits to Distributors & UShop retailers (Multiple Cites of South II-B) Manage to educate customers, franchise staff & retail channel to use Supercard & Ufone Products. Responsible to achieve FCA target from assigned Self-Management Retailers (SRM) Responsible for achieving HVC 649/699 HIB 999(High Value Customer) & Postpaid sales target from.

Islamabad

 Ensure closure of the assigned complaints/requests received through any customer touch point. To investigate the complaints according to the relevant SOPs. To take action to close the complaints/requests within the turnaround time. To adhere and comply by the policies and procedures while performing routine tasks. To Provide service at all channels.

Islamabad

 To provide excellent customer services accordance to the defined SOPS. To achieve assigned quantitative targets effectively as per predefined parameters. To communicate effectively and efficiently, while handling customers online and display strong and effective call management techniques. To remain updated on all current.

Karachi

 To provide excellent customer services accordance to the defined SOPS. To achieve assigned quantitative targets effectively as per predefined parameters. To communicate effectively and efficiently, while handling customers online and display strong and effective call management techniques. To remain updated on all current.

Sukkur

 To provide excellent customer services accordance to the defined SOPS. To achieve assigned quantitative targets effectively as per predefined parameters. Maximum postpaid & Ufone Upaisa Debit card sale. Ubank Upaisa Account Opening & Complaints handling. Maintaining Office Records as per Service Excellence Drive – ISO. To communicate effectively and.

Mirpur Mathelo

 Customer Services Finance account maintaining & reconciliation reports  Handling Retailers issues in market regarding ufone products  Maximizing Postpaid sales volume. Maintaining franchise Records as per Service Excellence Drive - ISO Train the new staff regarding Customer Services & System Applications. Handling all sort of customer complaints.

Kashmore

 Customer Services’ Maximizing Postpaid sales volume. Maintaining franchise Records. Train the new staff regarding Customer Services & Databases. Handling all sort of customer complaints regarding Ufone. Accounts of franchise.