Khushboo Mittal Email & Phone Number

Noida, Uttar Pradesh, India

Toronto, Ontario, Canada

Etobicoke, Ontario, Canada

Toronto, Canada Area

Business & System AnalysisQuality Assurance & System TestingLevel 2 System Support

Kuwait

• Accomplished end user requirements gathering, analysis and management;• Performed system gap analysis and modified existing reports, update layouts and fixed bugs to provide more meaningful information;• Liaised with business users and system developers to retrieve relevant information from the business systems to provide new MIS reports;• Handled end user issues and doubts related to the business system reporting and provided them appropriate solutions;

Kuwait

• Gathered business requirements for straight through processing by conducting detailed interviews with business users for various modules including POS, purchase, inventory, delivery, costing and maintenance.• Communicated and interacted on a regular basis with the project manager and development team during different stages of the project.• Participated in the creation of Business Requirements Document (BRD) and managed, analyzed, and converted business requirements into functional specifications.• Accomplished database modeling, designed Data Flow Diagrams (DFD's) and Entity Relationship Diagrams (ERD's).• Managed schedules and collaborated with different teams working on the project.• Assisted teams with manual testing and issue tracking.• Prepared project progress reports and status reports and submitted to the management on an ongoing basis.• Designed all the screens and reports for all the mentioned modules.• Handled manufacturing project for manufacturing unit. The modules were sales forecasting, production planning, and bills of material, work order, inventory, sales, and delivery, costing of raw material and finished products.• Analyzed and develop various reports including stock taking, monthly/yearly sales, purchase/sales analysis and more.• Designed user security, user groups and assigned privileges.• Drafted user and system documentation for the system.

Noida Area, India

• Developed java based 2D games for mobile handsets.• Designed and coded multiple levels of games.• Participated in game strategy analysis.

Post Graduate Diploma In Business Management (Pgdbm), Business Administration And Management, General

Master Of Computer Science, Computer Science, A

Bachelor Of Computer Science, Computer Science, A+