Khushi Arora Email and Phone Number

GrantMe is a technology-enabled education consulting company with a mission to support students in securing their futures.We connect with students and parents across Canada and provide support and guidance for university admissions, scholarship applications, and career development. Our full-service platform is data-driven, with students' success being top of mind with every decision we make. Our goal is to take the guesswork out of a student's educational journey and provide them with the skills and tools they need to secure their futures.GrantMe is a technology-enabled education consulting company with a mission to support students in securing their futures. We connect with students and parents across Canada and provide support and guidance for university admissions, scholarship applications, and career development. Our full-service platform is data-driven, with students' success being top of mind with every decision we make. Our goal is to take the guesswork out of a student's educational journey and provide them with the skills and tools they need to secure their futures.

Partner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilities.Monitor performance and report on progress. Track performance. Monitor customer and client and client satisfaction, quality assurance, reporting any problems to management. Fill in for the manager in their absence and coordinating schedules, inventory, and supplies.

As a sales team lead I work with senior management to formulate strategies to maximize the sales. Applying my knowledge to practical professional settings that help to grow the business. Daily duties include, creating sales reports, assessing the weekly and monthly store performance. Handling customer complaints and recording customer review pulse. Furthermore, helping the front end staff in building customer relations, troubleshoot and negotiate the brand deals and finding potential buyers.

Worked with one of the American renowned eyewear brand. Handling high pace customer segment market alongside my team lead management. Attending to customer's queries, grievance etc. Duties also included handing the POS sales bar, cash management, front end record keeping. Managing the store during rush hours, lending a hand with Inventory management game me an incite about supply chain management. Following up on customer order request from back end, assisting customers with specific queries about eye frames, designs, generating orders, maximizing sales by setting out monthly targets etc.