Developed and implemented creative design concepts for 15+ issues to enhance reader engagement and improve the newspaper’s visual appealSpearheaded the overall design and layout of 10+ pages per issue, while maintaining consistency with guidelines and editorial visionCollaborated closely with a team of 5+ editors to maintain alignment between design elements and content themes, ensuring clear communication and effective storytelling

Developed and executed a highly successful social media strategy, driving an 856.9% surge in engagement across platformsLed the creation and implementation of a streamlined weekly content calendar, utilizing Excel for organization and scheduling, Canva for design, and CapCut for video editing

Designed custom uniforms, logos, and branded merchandise for a club of 25+ members using Adobe Illustrator, aligning with the club's mission and identityManaged communication with external merchandise distributors, successfully negotiating pricing and coordinating orders, reducing costs by 10%Ensured high quality production by reviewing design proofs and coordinating revisions with vendors as neededUtilized Excel to track inventory, manage 5+ orders, and organize data

Supported the Graduate Business Admissions Team by preparing and organizing materials, while also maintaining and updating databasesOrganized and managed 300+ prospective student data using Excel and HubSpot, ensuring accurate recordsAssisted with 15+ telemarketing projects, contributing to a 15% increase in event attendance by delivering targeted messages and gathering insights from potential applicants

Provided personalized customer service by assisting clients in selecting floral arrangements for various occasions such as weddings, birthdays, and other eventsManaged daily sales transactions, processed payments, and handled customer inquiries with a focus on accuracy and efficiencyEnsured the shop was clean, organized, and visually appealing to enhance customer experienceCultivated repeat business by building positive customer relationships and providing advice on… Show more Provided personalized customer service by assisting clients in selecting floral arrangements for various occasions such as weddings, birthdays, and other eventsManaged daily sales transactions, processed payments, and handled customer inquiries with a focus on accuracy and efficiencyEnsured the shop was clean, organized, and visually appealing to enhance customer experienceCultivated repeat business by building positive customer relationships and providing advice on flower care and maintenance Show less