Khushnudbek Risaev Email & Phone Number

Ras Al-Khaimah, United Arab Emirates

Duties and Responsibilities:• Managed and directed incoming calls to appropriate departments, ensuring efficient communication.• Provided comprehensive information and assistance to guests and staff via telephone and email.• Handled guest inquiries, requests and complaints ensuring swift and effective resolution.• Coordinated with various departments to fulfill guest requests and maintain service excellence.• Implemented feedback from guests to improve telecommunications processes and enhance overall guest experience.• Maintained accurate records of all calls and interactions for future reference and analysis.

Ras Al-Khaimah, United Arab Emirates

Raa Atoll Maldives

Duties and Responsibilities:• Provided personalized butler services to VIP guests, ensuring all their needs were met promptly.• Coordinated guest services including dining reservations, spa bookings, and excursion arrangement.• Managed guest requests and special occasions, such as birthdays and anniversaries, ensuring memorable experiences.• Acted as a cultural liaison for Russian Speaking guests, translating and explaining hotel policies and services.• Conducted room inspections and prepared rooms according to guests preferences.• Delivered exceptional turndown service and maintained high standards of cleanliness in guest rooms.

Doha, Qatar

Duties and Responsibilities:• Provided all-day dining service to guests at a luxury hotel.• Managed a section of 10 tables, ensuring efficient service and timely delivery of orders.• Handled guest inquiries, requests and complaints related to food and beverage services, ensuring swift resolution.• Ensured compliance with health, safety, and hygiene regulations.• Organized and managed special events, including corporate functions and private parties.• Collected and analyzed guest feedback to identify areas for improvement in service delivery.

Tashkent, Uzbekistan

Duties and Responsibilities:• Developed customized lesson plans and instructional materials tailored to students' proficiency levels.• Conducted one-on-one and group coaching sessions to improve students' English language skills.• Utilized a variety of teaching methods, including interactive activities, multimedia resources, and real life scenarios.• Assisted students' progress through regular evaluations and provided constructive feedback.• Assisted students in preparing for English proficiency exams such as TOEFL, IELTS and Cambridge English exams.• Organized and facilitated workshops, seminars, and language immersion programs.