• Provided friendly customer service at the counter by managing their requirements.• Answered incoming calls promptly; messages passed on to respective person and answered inquiries.• Greet customers in a professional manner and assist as needed.• Collaborate all sales data of various products and find insight and discrepancies to take effective action to boost the maximum sales.

• Generate and analyze reports to track client interactions, service levels, and satisfaction metrics. Provide insights and recommendations for process improvements.• Partner with cross-functional teams to drive initiatives that enable operational excellence, including the development of standardized processes, training programs, and performance metrics. Successfully implemented a new operational framework that improved consistency and accountability. • Collaborate with accounting… Show more • Generate and analyze reports to track client interactions, service levels, and satisfaction metrics. Provide insights and recommendations for process improvements.• Partner with cross-functional teams to drive initiatives that enable operational excellence, including the development of standardized processes, training programs, and performance metrics. Successfully implemented a new operational framework that improved consistency and accountability. • Collaborate with accounting, operations, and finance teams to ensure data accuracy in financial reporting and adherence to company policies and regulations. • Assisted in preparing financial reports for executive leadership, analyzing key financial indicators to track company progress, reconcile discrepancies between source systems and financials when compiling reports. • Deliver clear, data-driven presentations to executive leadership, synthesizing complex financial data into actionable insights. Show less

• Ensure the accuracy and thoroughness of financial reports by independently identifying discrepancies, addressing data inconsistencies, and proactively resolving issues. • Assisted in the evaluation and documentation of internal controls over financial reporting, ensuring compliance with company requirement.• Participated in treasury projects aimed at improving cash management practices and enhancing financial reporting accuracy.• Supported treasury operations by reconciling bank… Show more • Ensure the accuracy and thoroughness of financial reports by independently identifying discrepancies, addressing data inconsistencies, and proactively resolving issues. • Assisted in the evaluation and documentation of internal controls over financial reporting, ensuring compliance with company requirement.• Participated in treasury projects aimed at improving cash management practices and enhancing financial reporting accuracy.• Supported treasury operations by reconciling bank accounts, managing intercompany loans, and maintaining accurate records of all transactions. Show less