Program Manager | Project Manager
CurrentPrepare project documents such as work breakdown structure, business presentation, business plan, and risk assessment, budget, track project expenditures and project cost estimate using MS Project, Rally, MS excel and Visio software.Proficient with traversing matrix-heavy organizations in order to satisfy the project objectivesResponsible for the development of the training strategy, training materials, deploymentPrimary point of contact for multiple accounts with responsibility for release management, quality assurance, testing and change managementEngaged in routine scrum meetings to ensure momentum and budget tracking for all Agile projectsManage day-to-day tasks and deliverables for my project team consisting of both internal and external resources (over 29 cross functional/departmental technical and non technical resources). Ensure all program deliverables including SLA objectives meet quality requirements and delivered on time and on budget. Credited with consistently meeting the most stringent project timelines.Responsible for identifying deviations to the project plan/schedule/timelines and implementing mitigation strategies.Providing regular executive level reporting and facilitate status update meetingsDemoing the product to the business and stakeholders and training insurance brokers on application functionality.Recommends improvements to make current project related processes more effective and efficient, such as Project Management Office (PMO) and Operation Acceptance processes. Leads by examples. Contributes to the growth and development of the PMO.
