Khvan Dennis Email and Phone Number

- Supervision and management of HR departments (5 departments 11 employees);- Recruitment and hiring of new employees in the HR department;- Implementation and management of C&B projects;- Automation of HR processes;- Initiating and leading strategic HR projects.Achievements: - Full automation of HR processes in the company;- Development and implementation of regulations on bonuses for line personnel;- Implementation of the corporate university concept;- HR Project of the Year Award, 3rd place (HR4People), 2024;- Innovative Learning solutions” award, 2nd place, HR Association of Kazakhstan, 2024.

- Developing and conducting training events for staff;- Improving and maintaining business processes of personnel training and development;- Developing and overseeing campaigns to improve staff wellbeing;- Conducting staff performance appraisals at the end of periods;- Leading and participating in projects within the company.Achievements:- Conducted over 100 hours of training;- Described and implemented key performance indicator (KPI's);-Described the process and implemented the employee development process (IDP);- Launched language courses in the company.

- Hiring employees in the retail department (sales consultants, cashiers, store directors);- Further development of employees (development and implementation of qualification measures, training);- Work on improvement of service in stores;- Developing and conducting trainings for store employees;- Work with problem customers. Accomplishments:- Conducted over 150 hours of training;- Developed and implemented a manual for stores (a training document to describe all store operations);- Developed and implemented an employee training and performance appraisal process.

- Managing and developing a team (5 to 10 employees);- Monitoring and improving the performance of the store and its employees;- Recruitment, hiring and training of new employees;- Compiling and submitting weekly/monthly reports;- Resolving difficult situations with customers.