I run marketing campaigns across multiple channels to increase customer engagement, loyalty, and sales. This includes creating and scheduling monthly newsletters and managing email marketing campaigns to reach and engage targeted audiences. I keep an organized content calendar to ensure timely execution of all activities and manage social media accounts on TikTok, Instagram, Facebook, and LinkedIn to grow followers and boost engagement. I collaborate with past travelers to create content for podcasts, reels, ambassador campaigns, and social media campaigns, and I work with international partners on social media initiatives. I oversee and approve all types of marketing that go out to the public, improve SEO rankings by creating high-quality content, and manage paid digital ads across various platforms. Additionally, I oversee customer databases to send targeted email campaigns and use analytics tools to track and analyze campaign performance, preparing reports on key metrics such as open rates, click-through rates, and revenue. I also design marketing materials like pamphlets, stickers, merchandise, and backdrops, and grow the affiliate marketing channel to help drive business growth.

I welcomed numerous of high profile guests in a warm and friendly manner and ascertained their dining/lodging needs. I seated guests and managed the seating chart, including monitoring the restaurant activity to determine seating and dining flow.I had to respond to guest inquiries and requests in a timely, friendly, and efficient manner. I worked in a highly stressful environment with very high profile guests and had to think on my feet and adapt constantly to the situations around me to meet guests needs.Additionally I had opening and closing duties, and assisted my colleagues and fellow team members in other departments wherever necessary to maintain positive working relationships, with side work including, but not limited to general manager admin, designing menu's, stocking and working with influencers and celebrities making sure they bring the restaurant's vision to life with the content they had to create for the outlet.

I am responsible for managing all of our social media platforms, which have a combined following of 24K followers. This includes creating and maintaining a social media content calendar, as well as developing campaigns to increase sales. I also collaborate with influencers and brands to create engaging content. In addition to my social media duties, I handle various administrative tasks on a weekly basis. This includes managing staff wages, processing payslips, and handling invoices. As part of my role, I am also responsible for maintaining our company's presence on social media. This involves actively responding to messages and comments, as well as monitoring and managing our responses. Furthermore, I operate the point of sale system and handle all sales transactions. Additionally, I receive deliveries from brands, conduct inventory checks, and order new stock. I also ensure that all new stock is properly cataloged. Building strong relationships with brands is another aspect of my job. I work directly with them to foster partnerships and collaborations. Lastly, I am responsible for cashier balancing and maintaining accurate financial records. This includes filling out necessary documents and ensuring that all financial transactions are properly recorded.

In addition to creating content calendars, I also designed, wrote, and scheduled all of my clients social media posts. I crafted engaging and impactful content that resonates with their target audience. Furthermore, I offered professional logo design services, as well as the creation of business cards and pamphlets. I understand the importance of a strong visual identity for a brand, and I worked closely with them to bring their vision to life.

In addition to managing social media accounts, I also had the opportunity to showcase my copywriting and designing skills. I played a key role in assisting with photoshoots for various products and event promotions.