Kia Kai Email & Phone Number

Covington, Kentucky, United States

Erlanger, Kentucky, United States

Gained first hand exposure to frontline clinical work, long-term care, and pandemic response in a skilled nursing facility/rehab center. Assisted patients with Activities of Daily Living (ADLs) including feeding, grooming, mouth care, incontinence care, etc. Supported nurses with care of residents including the measurement and recording of vitals, inputs/outputs, and wound prevention care. Provided a calm, caring environment to support mental and physical health of resident.

Greater Pittsburgh Area

Planned and executed project to address MA, RN, and LPN turnover rate in the Allegheny Clinic through exit and stay interviews. Maintained and organized data collected through Qualtrics. Supported communication efforts within nursing at the executive level through SharePoint maintenance and content creation. Assessed current communications at the unit level and promoted further communication at the CNO level through the creation of monthly toolkits for blogs. Supported Executive Nursing department event planning such as Nurses’ Week recognition events and the Nursing Leadership Summit.

Rochester, New York Area

Coordinated patient screening and intake for uninsured or underinsured clients; connected clients with community resources for food, clothing, transportation, and insurance navigation services. Assisted with enrollment in Supplemental Nutrition Assistance Program, Prescription Assistance Programs offered by pharmaceutical companies, and financial assistance programs through hospitals for patients needing higher level care. Managed internal and external transmission of medical records and work with IT Department to streamline process from paper charts to electronic record keeping. Represented the Center by attending health fairs and community outreach events.Co-Chairperson for Structural Racism Initiative Committee:Designed and implemented policies and procedures to address racism and promote cultural sensitivity towards vulnerable populations. Provided resources and trainings to staff and volunteers to increase knowledge and awareness of structural racism. Organized and facilitated committee meetings and appointed department representatives.

Mha/Mba

Activities and Societies: National Association of Women MBAs (NAWMBA), President (2019-2020), First year Representative (2018-2019); Pitt.

Bachelor Of Arts (B.A.), Psychology, 3.64

Activities and Societies: UNL Garden Gang, student volunteer (2012-2013), Developmental Cognitive Neuroscience Lab, research assistant.